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Shottenkirk Ford Lincoln Kia Chrysler Dodge Ram Jeep - Service Center

West Burlington, IA

4.4
179 Reviews

179 Reviews of Shottenkirk Ford Lincoln Kia Chrysler Dodge Ram Jeep - Service Center

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June 17, 2025

Showed up before they opened and got in right away, although I was scheduled for 9:15 More

by Hollywood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2025 -

Shottenkirk Superstore responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Superstore!

June 12, 2025

Very friendly and they keep you welk informed throughout the repair process. I would highly recommend. More

by larrywbennett1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Heater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2025 -

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 06, 2025

We had a good experience at this dealership. We had a oul change, tire rotation, cabin air filter change. Total time spent there was about 1 hour. More

by randywnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Heater
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 05, 2025

They take care of my automotive needs freindly accomodating and pleasant.give them a try More

by trickduke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Heater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2025 -

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 05, 2025

Service was great! Joel kept me in the loop and does a good job. I had more than just an oil change today. More

by doug.mcpherson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Heater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2025 -

Shottenkirk Superstore responded

Doug, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Superstore. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 01, 2025

Prompt and friendly service, oil change was ahead of schedule. Very satisfied ! My next oil change will be there More

by drakedelang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2025 -

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 28, 2025

The Service Department is great. They are very friendly and I appreciate the text messages during the service appointment. More

by AB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2025 -

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 28, 2025

Service was performed in a timely manner and completed the things that I needed done. More

by tallerthanmyhair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Heater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2025 -

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 27, 2025

Great service and friendly staff. Will return to have my service done again. Was very quick and done right. More

by cw110163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Heater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2025 -

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 14, 2024

Every person you encounter the moment you step out of your vehicle, acknowledging, smiling and kind. More

by DAN.ANNE
Recommend Dealer
Yes
Employees Worked With
Troy Moretz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Heater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas Newlan
Report | Print
Nov 15, 2024 -

Shottenkirk Superstore responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Superstore!

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