Shottenkirk Superstore
West Burlington, IA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Was told the issue was the wench hookup. Even explained that it couldn't be the wench, as it had been having this issue prior to wench install. The issue continued after pickup, issue not Even explained that it couldn't be the wench, as it had been having this issue prior to wench install. The issue continued after pickup, issue not fixed. Now, its been sitting at Shottenkirk for another 2 weeks and little to no communication regarding the issue. More
They have always treated us great with great service. Would highly recommend Mike Allen and his service reps. Would highly recommend Mike Allen and his service reps. More
The service center (specifically the Kia branch) was phenomenal to work with. I was able to bring my car in ahead of time (though my appointment was never made - which wasn't that big of a deal). They s phenomenal to work with. I was able to bring my car in ahead of time (though my appointment was never made - which wasn't that big of a deal). They said I could drop it off, and they were able to fit it in within just a couple days. Everything was easily explained to me and I was reassured that it would cost me little to nothing. Joel was super awesome to work with and kept my mind at ease as I was worried with being able to pay for an engine repair. Thank you Joel for the amazing service. More
Awesome experience! Very professional, knowledgeable staff! Will definitely recommend to friends and family. Effient and easy paperwork as well! Very professional, knowledgeable staff! Will definitely recommend to friends and family. Effient and easy paperwork as well! More
Finance is under pressure to upsell warranty. I said NO several times and they didn’t care. Almost cost them the sale. I will not send anyone there. Probably the last vehicle I buy from them. Luk I said NO several times and they didn’t care. Almost cost them the sale. I will not send anyone there. Probably the last vehicle I buy from them. Luke the salesman was great. But, beyond that, unacceptable. More
I've owned my car 6months and already need new tires? There are 14,700 miles on the car! Plus I needed anew filter for another 55 bucks? There are 14,700 miles on the car! Plus I needed anew filter for another 55 bucks? More
The salesman was really nice. And I got a deal that I could not pass up. And I got a deal that I could not pass up. More