
Shottenkirk Superstore
West Burlington, IA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 347 reviews
Horrible experience! Not one promise has been kept. Absolutely will not EVER buy again from them!! Bought truck over a week ago and have only drove it 4 days, been back in their service department sinc Absolutely will not EVER buy again from them!! Bought truck over a week ago and have only drove it 4 days, been back in their service department since then. Don't have the time or the words to describe how disappointed I was/am with them. The worst part is that they know and admitted to their broken promise(s) and basically just said "sorry"! Again, will not be a returning customer and will let anyone and everyone know how I was dealt with. Would give zero star rating, but not an option. More
Went in to purchase a truck, took the truck on a test drive it drove great looked great and I couldn’t find anything wrong with it. Or so I thought I ended up purchasing the truck. As the weather started drive it drove great looked great and I couldn’t find anything wrong with it. Or so I thought I ended up purchasing the truck. As the weather started to get warmer out I took the truck to the car wash and after it went through the car was paint started falling off. I contacted my salesperson and told him what was going on. My sales person and I talked about not seeing any issues when I test drove the truck initially he then had his collision center quote me on what it was going to cost me to have the damage fixed. After paying$1,700 dollars worth of repairs you can tell the job was rushed as there is still defects in the paint. Needless to say they have lost my business and I will no longer be referring anyone to this dealer. More
If we had the vehicle I could better rate it..... will wait until we do. Keith Foster was/is being as helpful as he can. Everyone else is very pleasant to deal with and I feel sure things will work out wait until we do. Keith Foster was/is being as helpful as he can. Everyone else is very pleasant to deal with and I feel sure things will work out for us. More
Very pleased with the service that you provided!! The sales person was very helpful and a pleasure to work with. All services provided were very helpful. sales person was very helpful and a pleasure to work with. All services provided were very helpful. More
Gave us a better deal than originally promised. Had the vehicle that we wanted. Then helped work out a key problem (mixup that left us with one key for our new vehicle and one to another vehicle on their l vehicle that we wanted. Then helped work out a key problem (mixup that left us with one key for our new vehicle and one to another vehicle on their lot) promptly and at minimum pain to us - even though we purchased our Compass long distance and flew in to get it - not discovering the key issue until we were over 1000 miles away. More
Really worked with me to find a car that I loved, even when I went a little over budget. They found me incredible financing and I could not be happier. Would highly recommend! when I went a little over budget. They found me incredible financing and I could not be happier. Would highly recommend! More
They were very helpful, gave us a good deal both ways around, a lot of help on our new automobile, just over all a great experience! Great bunch to deal with! around, a lot of help on our new automobile, just over all a great experience! Great bunch to deal with! More
This is a car stealership. Wanted the price with 0% that Ford was offering but never once did I get the offer. Instead I got crazy offers that would cost more than sticker price. Watch yourself if you choos Ford was offering but never once did I get the offer. Instead I got crazy offers that would cost more than sticker price. Watch yourself if you choose to visit More
Very easy to work with! It was a very nice experience, the dealership had the truck ready for us to test drive, did find a small issue, which was taken care of right away. Fi It was a very nice experience, the dealership had the truck ready for us to test drive, did find a small issue, which was taken care of right away. Financing was done right on the spot, which did not take very long, we got a great rate! Great to work with such an efficient group. More