Shottenkirk Superstore
West Burlington, IA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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very dependable service center. everyone was very friendly and the work done to my car was great everyone was very friendly and the work done to my car was great More
They were nice and kept me informed about the timing of the repairs. It took some time for the parts to arrive. the repairs. It took some time for the parts to arrive. More
Great people to deal with no long waiting times got me in and out and explained everything well and out and explained everything well More
They did an excellent job as normal cleaning my vehicle inside and out. They always make my vehicles feel brand new all over again. And when I purchased my jeep, they worked with me to find what I was wan inside and out. They always make my vehicles feel brand new all over again. And when I purchased my jeep, they worked with me to find what I was wanting, and always give a great deal! More
The customer service was great. Applied a coupon so the oil change was a little less expensive. Applied a coupon so the oil change was a little less expensive. More
Had to wait for the mechanic to arrive @9AM when my appointment was at 8AM. Service person said the appointment did say the customer would wait while the vehicle was being worked on, showed him the em appointment was at 8AM. Service person said the appointment did say the customer would wait while the vehicle was being worked on, showed him the email response from Zach when the appointment was made, and it clearly stated the customer would be waiting. Mechanic argued the recall was not covered and we would need to pay out of pocket, but when he was shown the recall papers, his only comment was, well that is not how Ford does it. Then the parts needed to be ordered, even though they knew a head of time what the issue was. Still waiting since July 14 if our parts have arrived at the store yet. The appointment was a waste of time, nothing was fixed only diagnosed. More
Shottenkirk has always given me great service kind courteous and quick nice to do business with. courteous and quick nice to do business with. More