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Shottenkirk Superstore

West Burlington, IA

Overview
Employees
Reviews
Vehicles
4.5
342 Reviews
Welcome to Shottenkirk Superstore Our Shottenkirk automotive group is committed to providing courteous and honest service, so if you’re looking for a car dealership that values customer care, team up with our professionals today! Here at Shottenkirk Superstore in West Burlington, IA, we offer the comprehensive purchase, lease and maintenance processes that drivers deserve. If you have a vehicle concern, we have the solution! Our auto sales department will listen to your needs before introducing you to the trims that complement your on-the-go lifestyle. With new cars for sale from a range of auto brands, as well as impressive used vehicles, you can rest assured you’ll find a variety of options here at our Iowa car dealership. Ready to drive off our car lot with one of our vehicles? Let our on-site finance department assist with your loan needs! As we cover all facets of the automotive industry, don’t hesitate to drop by if you already own a vehicle; our service and parts centers can help keep it running smoothly over the years. We invite our Fairfield, Iowa, neighbors to use our interactive site to learn more about us before making the short trip to our convenient West Burlington location for a tailored auto process!
Contact Dealership

309 S Gear Ave

West Burlington, IA

52655

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Showing 342 reviews

August 18, 2023

I have had great customer service experiences with the service department at West Burlington's Shottenkirk! More

by diane.godsil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young lady in service department.
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Aug 21, 2023 -

Shottenkirk Superstore responded

diane.godsil, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

August 18, 2023

We have bought several vehicles from this advisership and plan to continue to do so. More

by JALLEN1320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montel Timmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2023 -

Shottenkirk Superstore responded

JALLEN1320, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

August 17, 2023

Montel worked very hard to get us into a car we needed! His service was excellent! More

by Revubc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Montel Timmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2023 -

Shottenkirk Superstore responded

Revubc, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

August 17, 2023

5 different visits in 5+ months and still do not know if it is fixed this time. 3 parts, $1,400+ later. This last time, 3 phone calls for a ride to go pick-up truck and 3 total hours of waiting for someone More

by STEVENMALCOM2112
Recommend Dealer
No
Employees Worked With
Matt Weir
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August 17, 2023

Always excellent service and customer experience at Shottenkirk West Burlington. We recommend them to our friends and family. More

by TJKIMMEL61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Luers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Newlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Wilhelm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montel Timmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Brown, Alex Nguyen, Brent Harris
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Aug 18, 2023 -

Shottenkirk Superstore responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

August 15, 2023

He makes it the best dealership. ! He is the best at what ever he does! More

by krissycarskadon
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lucas Newlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2023 -

Shottenkirk Superstore responded

krissycarskadon, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

August 15, 2023

Great deals and service, very comfortable dealing with everyone there. They listen to what you're looking for and go the extra mile to help you get it! More

by rcravens3208
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Luers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Newlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2023 -

Shottenkirk Superstore responded

rcravens3208, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

August 14, 2023

Really nice folks. They are super easy to work with. I'd definitely recommend them to anyone. More

by jkeith2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2023 -

Shottenkirk Superstore responded

Hello jkeith2011, we are always grateful for a wonderful review and appreciate you for taking the time to share your feedback with Shottenkirk Superstore. Our priority is customer service and we are ecstatic that we met that mark! Let us know if there is anything else we can do for you!

August 14, 2023

Super great service. Make you feel like family here, will buy all of my vehicles here! More

by dylanwilhelm99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Nguyen
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Aug 16, 2023 -

Shottenkirk Superstore responded

dylanwilhelm99, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

August 14, 2023

Looked him up and said I was looking ti trade in. Helped me with the trade in. Called me within a week with what I wanted. So call him up or visit him he's great and placing you in the right vehicle. More

by Crystal ball-newlan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Newlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2023 -

Shottenkirk Superstore responded

Crystal ball-newlan, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

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