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Shottenkirk Superstore

West Burlington, IA

4.5
358 Reviews
Welcome to Shottenkirk Superstore Our Shottenkirk automotive group is committed to providing courteous and honest service, so if you’re looking for a car dealership that values customer care, team up with our professionals today! Here at Shottenkirk Superstore in West Burlington, IA, we offer the comprehensive purchase, lease and maintenance processes that drivers deserve. If you have a vehicle ...
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Today: 9:00 AM - 7:00 PM Closed Now
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309 S Gear Ave

West Burlington, IA

52655

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Showing 358 reviews

September 21, 2023

I went in for information on ordering a vehicle, and the whole team here was so kind and courteous. Not once did I ever feel pushed into doing something I didn't want to. Very transparent about the process More

by brentharris25
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Troy Moretz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Patterson, Brent Harris
Sep 22, 2023 -

Shottenkirk Superstore responded

brentharris25, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

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September 21, 2023

I would have appreciated a better response from the sales dept. on the tradein value of my truck or a more reduce price on the truck we pirchased. I was real close to leaving without a purchase. More

by EGGERENGR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Newlan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

More
September 20, 2023

Very courteous and helpful. Work was done in promised time. I have had work done here for over 12 years. More

by bschulz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya, Matt, Tim, Vern, Dave, Kim, Kevin, Troy Patterson
Sep 21, 2023 -

Shottenkirk Superstore responded

bschulz, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

September 17, 2023

Unprofessional service there was multiple lies told by seller motor had a ticking noise on cold start so they warmed before showing me and then rushed into purchase a agreement I called and talked to ma More

by Mike nelson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlos Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Yoder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Montel Timmons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Wilhelm, Brent Harris
September 16, 2023

Amazing experience, easiest and friendliest transaction I have ever had, also the simplest and quickest closing of the paperwork. More

by GEORGEABRUMMELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Wilhelm
Sep 18, 2023 -

Shottenkirk Superstore responded

GEORGEABRUMMELL, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

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September 13, 2023

It was a fast and easy interaction. Brent did a wonderful job of showing me the car and explaining its features. I will definitely make shottenkirk my first option going forward. More

by SCOTT.LITTLE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kenny Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Harris
Sep 13, 2023 -

Shottenkirk Superstore responded

SCOTT.LITTLE, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

September 09, 2023

MY EXPERIANCE WAS VERY PLEASANT. ALL OF THE PEOPLE TREATED MY WIFE AND I VERY WELL. More

by SROTH57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Patterson, Dylan Wilhelm
Sep 11, 2023 -

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

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September 08, 2023

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by KUTCHERRC
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Troy Moretz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Wilhelm
September 08, 2023

Enjoyable experience buying my truck. A very reliable, courteous service department also. Recommend you give them a try. More

by BOBMASCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Harris
Sep 11, 2023 -

Shottenkirk Superstore responded

BOBMASCH, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

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September 07, 2023

I Purchased, a beautiful car and had a very comfortable experience throughout the process. Thank you! More

by JULIEBURAU
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlos Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Wilhelm
Sep 08, 2023 -

Shottenkirk Superstore responded

JULIEBURAU, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at JULIEBURAU!

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