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Shottenkirk Superstore

West Burlington, IA

Overview
Employees
Reviews
Vehicles
4.5
342 Reviews
Welcome to Shottenkirk Superstore Our Shottenkirk automotive group is committed to providing courteous and honest service, so if you’re looking for a car dealership that values customer care, team up with our professionals today! Here at Shottenkirk Superstore in West Burlington, IA, we offer the comprehensive purchase, lease and maintenance processes that drivers deserve. If you have a vehicle concern, we have the solution! Our auto sales department will listen to your needs before introducing you to the trims that complement your on-the-go lifestyle. With new cars for sale from a range of auto brands, as well as impressive used vehicles, you can rest assured you’ll find a variety of options here at our Iowa car dealership. Ready to drive off our car lot with one of our vehicles? Let our on-site finance department assist with your loan needs! As we cover all facets of the automotive industry, don’t hesitate to drop by if you already own a vehicle; our service and parts centers can help keep it running smoothly over the years. We invite our Fairfield, Iowa, neighbors to use our interactive site to learn more about us before making the short trip to our convenient West Burlington location for a tailored auto process!
Contact Dealership

309 S Gear Ave

West Burlington, IA

52655

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Showing 342 reviews

January 16, 2024

Everyone was very helpful and the overall experience was great. We are very happy with our vehicle and Shottenkirk More

by JUDYGOLLIHER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montel Timmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2024 -

Shottenkirk Superstore responded

JUDY, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

January 13, 2024

Just an excellent dealership and staff. Very helpful and courteous. Our salesman was very friendly and helpful. More

by grschoeni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montel Timmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ephraim Twillie
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Jan 15, 2024 -

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

January 02, 2024

Helpful, straightforward and did not use high pressure sales tactics. Everything was handled pretty efficiently. We have purchased from Shottenkirk in the past. More

by KSEGOLFIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kenny Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Luers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

January 02, 2024

You know what, I don't remember what it was I was there for. So, suffice it to say, I come back, it must have been okay. More

by BLSIEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Wier
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Jan 02, 2024 -

Shottenkirk Superstore responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

December 28, 2023

We love Shottenkirk! We have worked with Montel twice and Carlos 3 times. Always wonderful. More

by hjsullivan4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Luers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montel Timmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ephraim
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Dec 28, 2023 -

Shottenkirk Superstore responded

hjsullivan, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

December 26, 2023

The staff was great, they gave the impression they cared more about me getting what I needed and less about their pay check. They had the car I wanted in stock. Would recommend this dealer. More

by CMLANNING2018
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Troy Moretz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Wilhelm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2023 -

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

December 23, 2023

In a recent lease buyout, the dealership failed to have me complete all required documentation to register at my county DMV. After DMV returned docs dealer made additional makes in correcting errors.. this More

by Peter Fenton
Recommend Dealer
No
Employees Worked With
Justin Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gates
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 25, 2023 -

Shottenkirk Superstore responded

Peter Fenton, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Superstore

December 21, 2023

They are cheaper than me doing it my self . $24 labor to change oil on my 6.7 More

by CURTIS.RENZELMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Patterson
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Dec 25, 2023 -

Shottenkirk Superstore responded

CURTIS.RENZELMANN, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 21, 2023

I don't even know the people you want me to rate. You don't listen, you don't alter your sales path to adapt to your customer, all you want to do is sell, sell sell. It would be awesome if you were More

by IOWAWOMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kenny Schaffer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Nguyen
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December 17, 2023

I was very happy with the service I received. My salesman was very polite and knew what he was talking about. More

by MOM-LEGGETT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek menke
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Dec 17, 2023 -

Shottenkirk Superstore responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

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