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Shottenkirk Superstore
West Burlington, IA
347 Reviews
Welcome to
Shottenkirk Superstore
Our Shottenkirk automotive group is committed to providing courteous and honest service, so if you’re looking for a car dealership that values customer care, team up with our professionals today! Here at Shottenkirk Superstore in West Burlington, IA, we offer the comprehensive purchase, lease and maintenance processes that drivers deserve. If you have a vehicle concern, we have the solution!
Our auto sales department will listen to your needs before introducing you to the trims that complement your on-the-go lifestyle. With new cars for sale from a range of auto brands, as well as impressive used vehicles, you can rest assured you’ll find a variety of options here at our Iowa car dealership. Ready to drive off our car lot with one of our vehicles? Let our on-site finance department assist with your loan needs!
As we cover all facets of the automotive industry, don’t hesitate to drop by if you already own a vehicle; our service and parts centers can help keep it running smoothly over the years. We invite our Fairfield, Iowa, neighbors to use our interactive site to learn more about us before making the short trip to our convenient West Burlington location for a tailored auto process!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 347 reviews
February 28, 2025
The experience from start to finish was enjoyable. I came there based off of a truck I found online, but ended up not liking it. They found something I liked and made it an easy process to buy. I had I came there based off of a truck I found online, but ended up not liking it. They found something I liked and made it an easy process to buy. I had an appointment with Matt, but he was still with customers. Montel jumped right in to help. That was a big selling point for me. Salespeople willing and seemingly happy to help each other. I have been to places where they leave you stranded until your salesperson is available. Not here. If you haven't been here, it is worth your time to give them a chance. More
by Matt Kurz
February 17, 2025
This was my experience with this particular store. I had a cam phaser issue in July which they replaced no problem ( or so I thought. ) Then in November of the same yr. I had to have a new transmiss I had a cam phaser issue in July which they replaced no problem ( or so I thought. ) Then in November of the same yr. I had to have a new transmission installed. Which took 6 weeks to complete. When I got my truck back it had an exhaust leak, the transfer case has a leak now plus on further inspection I also have a oil leak which is coming from the passenger side valve cover and you could tell that it was a fresh leak also the plastic cover for the motor was broken, and they put a factory skid plate under the transmission which they zip tied it on. When I told them about the various issues they came and got my truck to supposedly fix the issues. After 2weeks of them having it. I called to get an update and they said there waiting on parts after another 4 week's they left a voicemail saying my truck was done. Then when I asked about the issues they said that my truck is an older truck and I should expect issues from them disturbing things on my truck. Mind you it only has 156000 on now and it's been took care of. I tried to get a hold of the service manager. No answer so I left a voicemail. After a week I called the regional manager and the next day the service manager called. He sent me a new motor cover and some UV dye to put in the motor to find the leak but it's obvious on where it is and my truck had no leaks before it went there. So if this is what they consider professional work or customer service then I don't need any part of it More
by cnsooner29
Employees Worked With
January 12, 2025
We had an overall great experience. We are very happy with the help we received with learning and getting the app on our phones and hooked to the car. We will return. We are very happy with the help we received with learning and getting the app on our phones and hooked to the car. We will return. More
by Timberghost
January 07, 2025
Salesperson Helpful in finding a car that fit my budget. And specifications of my needs. And specifications of my needs. More
by tip
Employees Worked With
January 06, 2025
We dealt with Montel and Joe, both very personable and professional at their job, explaining all aspects of the car as well as the warrantee and service they can provide. professional at their job, explaining all aspects of the car as well as the warrantee and service they can provide. More
by Loriyoder8@gmail.com
January 05, 2025
Clean respectful really cares about customer fun thoughtful helpful all in one shop fast reliable thoughtful helpful all in one shop fast reliable More
by jrbudfan1969
Employees Worked With
November 14, 2024
Every person you encounter the moment you step out of your vehicle, acknowledging, smiling and kind. your vehicle, acknowledging, smiling and kind. More
by DAN.ANNE
Verified CustomerNovember 12, 2024
I took my 2023 Platinum F-150 in for service, they got my truck in quickly finished the requested service in short order. truck in quickly finished the requested service in short order. More
by MJAMES853
November 09, 2024
Made reservation for Saturday. Then they told me they don't make great reservations on Saturday. Had to wait hours. Not happy Then they told me they don't make great reservations on Saturday. Had to wait hours. Not happy More
by PHIGDON
Employees Worked With
November 05, 2024
Very pleased with the help I received on my car. They really went above and beyond to make things right. They really went above and beyond to make things right. More
by PRCR4LONG
Employees Worked With
