Shottenkirk Nissan Rome - Service Center

I always love the service I get when I bring my car in. They all have always been very helpful and always have taken care of my car. They all have always been very helpful and always have taken care of my car. More

Very disappointed with people in sales no one wearing a mask. There is a sign on ALL the doors saying mask. Numerous contacts between sales people and customers with masks. Top down not a single mask in u mask. There is a sign on ALL the doors saying mask. Numerous contacts between sales people and customers with masks. Top down not a single mask in use. Finally some person giving additives to different drinks put on a mask. I drive from Dallas since 2016 and these folks have been great. Service has been stellar.Had need of assistance from the manager in regards to a bill. He was great. More

bad brakes Had brakes put on here two years ago and they've never been right.Took it back last week.Paid $115 for brake work and the brakes are actually WORSE!!S Had brakes put on here two years ago and they've never been right.Took it back last week.Paid $115 for brake work and the brakes are actually WORSE!!Spoke to Cass,the so-called service manager.Total jerk.Emailed the main office.They didn't bother to read my email.Just sent my contact info to the sales dept.-0 stars More