Shottenkirk Nissan Katy - Service Center

George goes above and beyond and I will always recommend your facility for service repair if I have any friends that are looking for a Nissan dealership. your facility for service repair if I have any friends that are looking for a Nissan dealership. More

Associate at the service counter was extremely rude and unprofessional, in fact I mumble I don’t need to be treated this way and he said go to another dealer and gave me a list of Nissan dealers. This is a unprofessional, in fact I mumble I don’t need to be treated this way and he said go to another dealer and gave me a list of Nissan dealers. This is a bad way to represent a company More

I was there for an oil change & it took 2 hours. Also, I felt the service department was trying to up charge me with items that equaled well over $3000!!! I was quite overwhelmed. Also, I felt the service department was trying to up charge me with items that equaled well over $3000!!! I was quite overwhelmed. More

Martin was easy to work with and very informative. He did an awesome job! Thanks! He did an awesome job! Thanks! More

This is my first time coming to Nissan for an oil change, tire rotation and while it does take longer here versus any other oil change company, everyone was very nice. My only suggestion would be to keep the tire rotation and while it does take longer here versus any other oil change company, everyone was very nice. My only suggestion would be to keep the TV either muted or the volume low because on this day, the TV was extremely loud. More

Martin Ortega was the best. Service with a smile and good attitude. He helped me through the entire process. He made things simple. Service with a smile and good attitude. He helped me through the entire process. He made things simple. More

Mario (service advisor) made this a favorable experience. Mario did a great job of communicating with me throughout the entire process. Will definitely ask for him in the future. Mario did a great job of communicating with me throughout the entire process. Will definitely ask for him in the future. More

Fixed my car even when I thought it would be impossible, appreciate the effort, my car now works like new. appreciate the effort, my car now works like new. More

Alex is the best. She is the only person I deal with in the service department. She is also the main reason I come back. She is the only person I deal with in the service department. She is also the main reason I come back. More

It was good. They took care of my car. Thank you so much! I will be back They took care of my car. Thank you so much! I will be back More