Shottenkirk Nissan Katy - Service Center

I always have great experiences with Shottenkirk service department! My service advisor Mario is always so kind and helpful. Service always makes sure the work on my car is done well and done right. department! My service advisor Mario is always so kind and helpful. Service always makes sure the work on my car is done well and done right. More

I went to Shottenkirk Nissan for the first time and was extremely impressed with the service team. Mario was my service advisor and he treated me with great care, a strong sense of professional and educati extremely impressed with the service team. Mario was my service advisor and he treated me with great care, a strong sense of professional and education. He advised me of the current state of vehicle and the service status. Most definitely will be going back More

Very nice staff! They made it so easy to come in, and even provided some toys for my toddler to play with while we waited! They made it so easy to come in, and even provided some toys for my toddler to play with while we waited! More

Service Advisor Darryl Ehler was fantastic to work with, he kept us updated throughout the process. When time comes to need anything else done I will call on Darryl for assistance. he kept us updated throughout the process. When time comes to need anything else done I will call on Darryl for assistance. More

Based on my research, they have consistently come in high on service costs, the discount offer is often equal to the miscellaneous ‘shop charges’. I have decided not to return here for my service. Alex has on service costs, the discount offer is often equal to the miscellaneous ‘shop charges’. I have decided not to return here for my service. Alex has always been very friendly and helpful. I understand she’s only doing her job. More

I love the dealership. Especially Zeb. Was not impressed with Martin Ortega. I had an appointment for service. Martin treated me like I was a walk in . I understand that Sa Especially Zeb. Was not impressed with Martin Ortega. I had an appointment for service. Martin treated me like I was a walk in . I understand that Saturdays are busy but he didn’t need to be rude. It was not my fault that they were short staffed and I had been assigned to George who didn’t come in to work. I had scheduled an appointment and knew that it might take a little while to do my oil change. He told me that he was not my service guy and I would need to come back when George was there. I asked him him why couldn’t somebody else help me. He then said he would do it. More

I received excellent attention from Mr. Martin Ortega, he was very quick and helped me with all my questions, very kind Martin Ortega, he was very quick and helped me with all my questions, very kind More

Excellent support from the dealership & the service department. Very committed and able to handle customer requirements timely. department. Very committed and able to handle customer requirements timely. More

Great service from Matt McBirde. He did an awesome Job! Very polite and knowledgeable. Thanks He did an awesome Job! Very polite and knowledgeable. Thanks More

Excellent service! !! A service advisor attended to me as soon as I pulled up. They were very polite and knowledgeable. !! A service advisor attended to me as soon as I pulled up. They were very polite and knowledgeable. More