Shottenkirk Nissan Katy - Service Center

Provided excellent service got me and in out . The guy knew exactly what to do and he know about my cat .thanks for everything The guy knew exactly what to do and he know about my cat .thanks for everything More

Great service as usual, this time as a walk-in. Video on time and expected service done properly. Video on time and expected service done properly. More

Video Inspection is a scam and borders o,n fraud for the suggested "repairs" that the dealer's inspector strongly indicated were needed. A quarter cup of dot 3 brake fluid and a 1/2 cup of Pepsi to fix t suggested "repairs" that the dealer's inspector strongly indicated were needed. A quarter cup of dot 3 brake fluid and a 1/2 cup of Pepsi to fix the corroded battery terminal. These were the only repairs NEEDED. I purchased an STP air filter to round out the maintenance. An unsuspecting car owner would have been soaked for many hundreds of dollars in excess of 600.00 SHAME More

Great Service my vehicle was cleaner than when I brought it in, ready when promised. it in, ready when promised. More

Service was comprehensive, they warranty the work, overall employee behavior is kind/professional, and the turnaround time was fantastic. I absolutely loved that they film a video of my car and walked overall employee behavior is kind/professional, and the turnaround time was fantastic. I absolutely loved that they film a video of my car and walked me through the findings BEFORE I was required to approve or deny services to be performed. Service was a bit expensive, but you get quality service for your money. More

Jaime and Alex were really helpful with assisting in completing my recall service repairs ! Great service at the Nissan location! completing my recall service repairs ! Great service at the Nissan location! More

Once again Paige provided excellent service and explained to me the needs for my vehicle issues being properly addressed. She is an excellent customer service representative!! to me the needs for my vehicle issues being properly addressed. She is an excellent customer service representative!! More

did not fix my issue. normally they would wash the car after the service. it didn't happen this time normally they would wash the car after the service. it didn't happen this time More

Great service. Video of technician inspecting the vehicle is priceless. George was quite knowledgeable. Service and expertise saved me a considerable amount of mone Video of technician inspecting the vehicle is priceless. George was quite knowledgeable. Service and expertise saved me a considerable amount of money. More

Excellent customer service! Will Salazar was outstanding! The job of a service advisor is not an easy one, but Will patiently listened to my concerns. He, then organized a renta Will Salazar was outstanding! The job of a service advisor is not an easy one, but Will patiently listened to my concerns. He, then organized a rental car, while my car was being repaired. Will Salazar also kept me informed throughout the whole process. My truck was impeccable when it was returned to me. I would highly recommend Shottenkirk Nissan to anyone. Will Salazar is a 5-star service advisor and Shottenkirk Nissan Katy is a 5-star dealer! The whole experience was terrific from the very beginning to the end. Lucy McCann More