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Shottenkirk Nissan Katy - Service Center

Katy, TX

4.7
1,364 Reviews

1,364 Reviews of Shottenkirk Nissan Katy - Service Center

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August 17, 2022

Great customer service and great attention to detail. George took of everything and made the experience a good one as well. More

by JOHNNATHANLOPEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2022

Was able to book online. Liked the video of service and recommendations. Overall great experience. More

by TESIA.HOULETTE
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2022

The online service appointment option is great. During service the text updates are nice also. More

by JULIELDAVIS75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paige Kuebler
August 16, 2022

Excellent job and service from the Service department. William was very attentive to my questions and the response was outstanding, More

by VIVASVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Salazar
August 16, 2022

It was my first time visiting the service center, and the attention was excellent, fast and effective. More

by ISRAELDNAVAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier
August 16, 2022

George Peters, always kind, always helpful, and a joy to see when I come to get my car serviced. More

by ARYK2122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2022

From $80. 00 to $300.00 oil change because “diagnosis fee” when I’m still performing a service. Outrageous, never returning! More

by ALFREDOMORALES_85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jaime Rohlmeier
August 15, 2022

It’s a very friendly atmosphere and everyone is very helpful and knowledgeable. A great experience. More

by KERRYAMAT27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paige Kuebler
August 14, 2022

George was friendly, thorough and accommodating. He made the experience easy and fast. He was also very detailed when explaining the issues with my car, More

by GORUMDH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2022

Service advisor didn’t complete all services I requested. Had to go to another place to complete. More

by ECLEMONS
Recommend Dealer
No
Employees Worked With
Jaime Rohlmeier
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