Shottenkirk Nissan Katy - Service Center

Every time I am there George is the best! !! He always goes out of his way for me. Thank you Sir.. !! He always goes out of his way for me. Thank you Sir.. More

Staff is always friendly and helpful. Wait time is minimal. Staff is always able to answer questions I have. Wait time is minimal. Staff is always able to answer questions I have. More

George is fantastic. He is very warm and helpful. He takes his time to explain. He is very warm and helpful. He takes his time to explain. More

Jamie was very helpful and efficient when I had to take my Pathfinder in unexpectantly for a repair. my Pathfinder in unexpectantly for a repair. More

Service was fast and staff was professional and courteous. I like that you’re able to see the inspection on video courteous. I like that you’re able to see the inspection on video More

I took my car in for a/c repair and was there for 20 days! The service person would not give me any updates - I had to initiate all information. At one point 5 days prior to it being ready he texted he days! The service person would not give me any updates - I had to initiate all information. At one point 5 days prior to it being ready he texted he was getting us a rental, however never followed up. Never even informed me when the car was ready. Worst experience ever! More

Took my car in for some repairs/tune-up/inspection and was immediately greated by Jamie in the service department. Everyone at the dealership was very professional and Jamie kept me posted throughout was immediately greated by Jamie in the service department. Everyone at the dealership was very professional and Jamie kept me posted throughout the time my car was in the shop. Rick (I believe the GM) approached me while I was there just to ask if I was taken care of and if there was anything he could do to make my experience better. Overall my experience was great and will continue to bring my car back for service and when it’s time to buy, I’m definitely come here!!! More

I took my car in for an oil change. Received excellent service from Jaime. The day before, I sent Jaime an email stating what I wanted. When I arrived, all I did was hand Jaime my ke Received excellent service from Jaime. The day before, I sent Jaime an email stating what I wanted. When I arrived, all I did was hand Jaime my keys and I was all set. More

Jaime and the service team were quick, efficient, and provided me with updates during the entire process. They are always warm and welcoming! provided me with updates during the entire process. They are always warm and welcoming! More

It is a recommended car dealership, and the customer service staff are warm and kind. It is a recommended car dealership, thank you! service staff are warm and kind. It is a recommended car dealership, thank you! More