Shottenkirk Nissan Katy - Service Center
Katy, TX
1,364 Reviews of Shottenkirk Nissan Katy - Service Center
Jaime really went above and beyond assisting me with getting my vehicle fixed and covered under the warranty. He kept me updated on the process and made sure i had transportation when it took longer tha getting my vehicle fixed and covered under the warranty. He kept me updated on the process and made sure i had transportation when it took longer than expected to fix..He is amazing! More
Alex is always attentive and detailed with the service information. She checks in throughout the process. information. She checks in throughout the process. More
Car was always serviced there for several years, however, they failed to advise about few items such as CTV transmission failure, battery needed replacement (which let me stranded at a parking lot) and other they failed to advise about few items such as CTV transmission failure, battery needed replacement (which let me stranded at a parking lot) and other items. If I was taking my car there I was expecting a better service since it is not cheap and they can track what the car needs. It battery is tested they should have recommended to change it as well as other items. More
I was extremely impressed with the service provided. Jaime is excellent and deserves to be recognized. Friendly, detailed, excellent communication and fast service. Amazing!! Jaime is excellent and deserves to be recognized. Friendly, detailed, excellent communication and fast service. Amazing!! More
Excellent service, staff very friendly. They keep you informed of the progress and prices. Service done on time They keep you informed of the progress and prices. Service done on time More
Kept good communication. Always letting me know what was going on in an text or call. Always letting me know what was going on in an text or call. More