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Shottenkirk Nissan Katy - Service Center

Katy, TX

4.7
1,364 Reviews

1,364 Reviews of Shottenkirk Nissan Katy - Service Center

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September 24, 2022

Jamie in service is always a great help! Very professional and nice! My car is always completed in a timely manner. More

by JASMINEBOMBAYWALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier
September 24, 2022

Always friendly and accommodating. Love the free shuttle service so I can go about my busy day! More

by Daina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2022

George was courteous and kept me informed every step of the way. Great service and a great service advisor! More

by MABS16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Shottenkirk Nissan Katy responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Taylor Heilers Owner Loyalty Manager

September 23, 2022

They had the work completed in a timely manner with professional customer service and great pricing More

by AMANDA0330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2022

Fast courteous service performed with good customer service. There was informative and knowledgeable representatives that made the process easy. More

by MSHOEMAKE66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier
Sep 23, 2022 -

MSHOEMAKE66 responded

Thank you

September 23, 2022

Shorttenkirk Nissan is a great place to get your car service. Very respectful workers. I recommend this location over many. More

by SHENISHABUTLER45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier, Will Salazar
Sep 23, 2022 -

SHENISHABUTLER45 responded

service. Very respectful workers. I recommend this location over many.

September 22, 2022

Jamie is always very friendly and professional. I never have to wait long for a diagnosis or repair. I appreciate the mechanic’s video and recommendations. More

by mrosedailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier, Will Salazar
May 26, 2023 -

Shottenkirk Nissan Katy responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Taylor Heilers Owner Loyalty Manager

September 22, 2022

Always helpful, informative and friendly. Unfortunately, the car was not cleaned this time but it usually is so i'm guessing it was because I was pressed for time and had to leave quickly. More

by YAYADIAZ75
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Shottenkirk Nissan Katy responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Taylor Heilers Owner Loyalty Manager

September 21, 2022

I have a recall to do it and need a loan car. They didn't do at first time and I'm still waiting for a call to schedule my recall. More

by Carlos Britto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jaime Rohlmeier
September 21, 2022

Everyone was extremely nice and welcoming. I've never had a dealership change my oil before, I typically go to smaller service centers, from now on I will always go to shottenkirk. More

by MONTBLEAU22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandra Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paige Kuebler, Darrell Lake, Jaime Rohlmeier, Christian Farris, Will Salazar, Sandro Tamayo
May 26, 2023 -

Shottenkirk Nissan Katy responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Taylor Heilers Owner Loyalty Manager

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