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Shottenkirk Nissan Katy - Service Center
Katy, TX
1,364 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,364 Reviews of Shottenkirk Nissan Katy - Service Center
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September 29, 2022
Excellent Service. I got my car inspection video which instilled a sense of satisfaction. The representative suggested me the right service rather than running behind s I got my car inspection video which instilled a sense of satisfaction. The representative suggested me the right service rather than running behind sales. More
by Vivek Banerjee
Verified CustomerEmployees Worked With
Martin Ortega, Jaime Rohlmeier
September 29, 2022
Never encountered a problem at this location. I get greeted upon arrival each time! Representatives always make sure I know what’s going on! I get greeted upon arrival each time! Representatives always make sure I know what’s going on! More
by RICO1_6
Employees Worked With
Jaime Rohlmeier
September 29, 2022
Service was just average. Service asle is small, outdated and used for tire storage, not very welcoming. I felt the service advisor put me second to other things he was doin Service asle is small, outdated and used for tire storage, not very welcoming. I felt the service advisor put me second to other things he was doing, not to particular to being astute. I was in and out in a reasonable time (waited for vehicle), but the write-up process seemed needlessly long, I was the only customer on the service asle at the time... There is lots of opportunity for improvement on many different level for this service organization, tools, technology, environment, customer service. Time to step into the modern age. More
by Rouge Owner
September 28, 2022
It was a great experience bringing in my car to get repaired, they handled everything no questions asked. repaired, they handled everything no questions asked. More
by QTPIE8381
Employees Worked With
September 28, 2022
La atención excelente y personalizada, el servicio muy acorde a las exigencias propias del desgaste natural del vehiculo acorde a las exigencias propias del desgaste natural del vehiculo More
by germahin.gonzalez
September 27, 2022
Awesome service department, went above and beyond with their service. Really got me in and out. their service. Really got me in and out. More
by JOSEPHVILLARREAL99
Employees Worked With
September 26, 2022
The team and service was good. I used to get free vacuum, carwash, and inflate tires at Sterling Mccall Nissan where I was a frequent customer. Atleast checking and inflating tires I used to get free vacuum, carwash, and inflate tires at Sterling Mccall Nissan where I was a frequent customer. Atleast checking and inflating tires should be a basic thing at the service. More
by REVANTH.SIRIGIRI
Employees Worked With
Jaime Rohlmeier
September 26, 2022
George is amazing! He went above and beyond to accommodate all of our needs! I will definitely use him for all future service needs! He went above and beyond to accommodate all of our needs! I will definitely use him for all future service needs! More
by CHELSEALUNA
Employees Worked With
