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Shottenkirk Nissan Katy - Service Center

Katy, TX

4.7
1,364 Reviews

1,364 Reviews of Shottenkirk Nissan Katy - Service Center

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September 12, 2024

Great service fast and very communicative. the videos they send showing the diagnostics are helpful More

by ANALUCIA.VS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ortega
Report | Print
Sep 12, 2024 -

Shottenkirk Nissan Katy responded

ANALUCIA, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

September 12, 2024

Martin is exceptionally good having good knowledge of customer care and service delivering. Bravo keep up. More

by SINGHRB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ortega
Report | Print
Sep 13, 2024 -

Shottenkirk Nissan Katy responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 12, 2024

We have been using Shottenkirk Nissan for over 5 years now and we are always very well taken care of. George is amazing, he has 10/10 customer service. More

by AMANDABEATTY83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Shottenkirk Nissan Katy responded

AMANDA, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 09, 2024

Great experience! This is my 3rd time visiting. I usually go for oil changes. This time was battery issues. Shawn was amazing in services. Preston provided the fr More

by EKESHARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn, Preston
Report | Print
Sep 10, 2024 -

Shottenkirk Nissan Katy responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 05, 2024

Always receive an exceptional service provided by George Peters and appreciate the personal customer service. More

by VYAZMIN21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Shottenkirk Nissan Katy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

August 31, 2024

Best service center in the city. Tech is a genius. I was in and out rapido More

by HOUSTONIMPORTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Purdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaz Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Compean III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Shottenkirk Nissan Katy responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 29, 2024

Martin was amazing, and extremely helpful he made sure I understood the whole process on my service. He also followed up with me making sure I was up to date with everything I needed to know. I am very sati More

by urbano.anzaldua3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ortega
Report | Print
Aug 29, 2024 -

Shottenkirk Nissan Katy responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 28, 2024

Very good service, George is the best there is here. Very detailed and friendly. He is awesome!! More

by VESPIEBRENDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2024 -

Shottenkirk Nissan Katy responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 27, 2024

We have a Excellent service experience, everything went very smooth. Good communication with the agent More

by ELIO714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ortega
Report | Print
Aug 28, 2024 -

Shottenkirk Nissan Katy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

August 25, 2024

Very good servicié, employees very kínd and polite. The y really know about customer servicio. More

by ALEJANDRO.CIFUENTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Purdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2024 -

Shottenkirk Nissan Katy responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Katy!

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