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Shottenkirk Nissan Katy - Service Center

Katy, TX

4.7
1,364 Reviews

1,364 Reviews of Shottenkirk Nissan Katy - Service Center

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December 06, 2022

Promised and delivered on time and fixed right the first time. Very pleased will return More

by PLKLLR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier
Report | Print
December 01, 2022

They were able to quickly do a replacement for a recalled part on my car. More

by GUNNOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 29, 2022

I called Jaime Monday morning at 0730 and he worked me in to their schedule at 0800, much appreciated! More

by BART.DAWSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier
Report | Print
May 26, 2023 -

Shottenkirk Nissan Katy responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Taylor Heilers Owner Loyalty Manager

November 28, 2022

My service experience was excellent as always! The team at (Nissan) always goes over and beyond to make sure that the customer is happy. More

by kimpechacek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2023 -

Shottenkirk Nissan Katy responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Taylor Heilers Owner Loyalty Manager

November 26, 2022

Everything seems fine, its just I don't recall needing brakes so soon. For the most I'm happy. More

by SABRINAWOODS261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2023 -

Shottenkirk Nissan Katy responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Taylor Heilers Owner Loyalty Manager

November 26, 2022

Easy they send you a video link showing your repairs; click on the repairs needed, and they get the job done. Jaime is the one. More

by PNSH95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier
Report | Print
May 26, 2023 -

Shottenkirk Nissan Katy responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Taylor Heilers Owner Loyalty Manager

November 24, 2022

They are very customer oriented and friendly. Facility was clean and employees were very knowledgeable. More

by BADEY64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Heilers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dianna Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Francis, Marco Compean, Syed Amjad, Jeff Light
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May 26, 2023 -

Shottenkirk Nissan Katy responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Taylor Heilers Owner Loyalty Manager

November 24, 2022

Quick to get vehicle in but advisor was poor in response of issue with my vehicle. Advisor did not give me a call to tell me the issue with my car, nor did he inform me of the problem contacting my warranty More

by MICHAELBALDWIN4210
Service Communication
Recommend Dealer
No
Employees Worked With
George Peters
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 23, 2022

The staff is always super friendly and helpful with any questions or concerns. Always in and out with my service and I don’t have to wait for extended periods of time. More

by BROWN.MEGAN911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
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May 26, 2023 -

Shottenkirk Nissan Katy responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Taylor Heilers Owner Loyalty Manager

November 23, 2022

Jaime is a great service advisor and always makes sure I'm well taken care of! More

by TRAVISLEE101492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier
Report | Print
May 26, 2023 -

Shottenkirk Nissan Katy responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Taylor Heilers Owner Loyalty Manager

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