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Shottenkirk Nissan Katy - Service Center

Katy, TX

4.7
1,364 Reviews

1,364 Reviews of Shottenkirk Nissan Katy - Service Center

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February 14, 2023

15 word min count why does it exist it is a pain to do this More

by thezbraproject
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
May 26, 2023 -

Shottenkirk Nissan Katy responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Taylor Heilers Owner Loyalty Manager

February 13, 2023

My schedule service appointment was set for the next day, but another issue was discovered. They went ahead a took my vehicle in and did the recall along with the needed warranty repair. Very friendly, kept More

by EDDIETX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Rohlmeier
Jun 05, 2023 -

Shottenkirk Nissan Katy responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Taylor Heilers Owner Loyalty Manager

February 13, 2023

They helped me on my main concerns and I left satisfied with my vehicle and the work performed More

by GREENRANGERMORFIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Purdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaz Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Rohlmeier
February 10, 2023

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by CHALIDIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin, Ortega
Sep 18, 2023 -

Shottenkirk Nissan Katy responded

Thank you so much for the wonderful review. We look forward to helping you again in the future! Taylor Heilers Owner Loyalty Manager

February 10, 2023

I love the way when your first pull up then come out there and greet you with a smile that makes a person feel good when you can bring your car to a dealership and they show where courtesy I appreciate More

by paulthibodeaux1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier
Sep 18, 2023 -

Shottenkirk Nissan Katy responded

Thank you so much for the wonderful review. We look forward to helping you again in the future! Taylor Heilers Owner Loyalty Manager

February 10, 2023

excellent service, they solved the problem with my car on time and without any inconvenience when it came to testing the change in my vehicle More

by Jose chaparro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ortega
February 10, 2023

Great service and it was quick car feels so much better awesome job. Thank you More

by SMITHKAMISHA123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandro Tamayo
February 09, 2023

Easy online appointment. Friendly staff. Found the problem of why my ECM light was on and fixed. More

by DEBI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier
May 26, 2023 -

Shottenkirk Nissan Katy responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Taylor Heilers Owner Loyalty Manager

February 06, 2023

The dealership handled my concerns and question with integrity. They were helpful in providing suggestions to the issue with my car’s heater. More

by ANGELICA.O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ortega
May 26, 2023 -

Shottenkirk Nissan Katy responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Taylor Heilers Owner Loyalty Manager

February 04, 2023

Normally I get the best customer service but today I was invisible to the service department. No one helped just walked by without looking or speaking several times. This is not good for someone who been co More

by Kevin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
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