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Shottenkirk Nissan Katy - Service Center

Katy, TX

4.7
1,376 Reviews

1,376 Reviews of Shottenkirk Nissan Katy - Service Center

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November 02, 2024

Well started off well with good communication and having everything worked before I got there. Then the communication stopped when I got home and the fuel tank was leaking. I sent a video and text to my sal More

by SEPTIC247
Recommend Dealer
Yes
Employees Worked With
Christopher Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco Compean, Trace Morris
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Nov 04, 2024 -

Shottenkirk Nissan Katy responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Katy

November 01, 2024

Martin really went out of his job responsibilities to assist in waiving battery cost as I bought the car only 3 weeks back form a different dealer. Martin was very knowledgeable and friendly in assisting More

by Raj Sachin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ortega
Report | Print
Nov 04, 2024 -

Shottenkirk Nissan Katy responded

Raj, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 31, 2024

It was the shortest I’ve ever waited and the quality was wonderful. I didn’t realize how intricate the video inspection they send could be until I came here. They did a wonderful job helping me. More

by Tianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ortega
Report | Print
Nov 01, 2024 -

Shottenkirk Nissan Katy responded

Tianna, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

October 26, 2024

Great service and George did a great job making sure everything was taken care of. More

by c1hollo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Shottenkirk Nissan Katy responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 25, 2024

George was was very pleasant and assisted us in getting our car repaired. Kept us updated on progress. More

by PKSHUNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Shottenkirk Nissan Katy responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 24, 2024

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by Aaaaaa
Recommend Dealer
No
Employees Worked With
A a a a a a a
Report | Print
Oct 25, 2024 -

Shottenkirk Nissan Katy responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

October 23, 2024

Service was fast and reliable. My car was done in less than estimated time. Coffee was good More

by ELSAMONSUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Compean III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Shottenkirk Nissan Katy responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 19, 2024

Service is always friendly and helpful. Salesmen are not pushy, they listen to what you want and help you find the perfect fit. More

by CRYSTALJOY16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Compean III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Shottenkirk Nissan Katy responded

CRYSTAL, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

October 18, 2024

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by FELTON1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Gutierrez
Report | Print
Oct 21, 2024 -

Shottenkirk Nissan Katy responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

October 17, 2024

Absolutely terrific. Polite and quick and helpful. Friendly fast just great wonderful nice polite greatest More

by DARLENEVENABLE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ortega
Report | Print
Oct 18, 2024 -

Shottenkirk Nissan Katy responded

DARLENE, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

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