Back

Shottenkirk Nissan Katy - Service Center

Katy, TX

4.7
1,364 Reviews

1,364 Reviews of Shottenkirk Nissan Katy - Service Center

Sort by
May 02, 2023

Always good, fast and professional. No complaints and good people. Five more words needed yay More

by thezbraproject
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Rohlmeier
May 26, 2023 -

Shottenkirk Nissan Katy responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Taylor Heilers Owner Loyalty Manager

May 02, 2023

Scott negotiated with Nissan to reduce my cost of the fuel pump due to mileage 32K and age 4.5 years. More

by JRKORTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosyln Vega - Very nice, helpful
May 26, 2023 -

Shottenkirk Nissan Katy responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Taylor Heilers Owner Loyalty Manager

May 01, 2023

From start to finish it was an easy process. I love how they give a video of what exactly is being diagnosed or what was not needed More

by 1983chaice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Goncalves
May 26, 2023 -

Shottenkirk Nissan Katy responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Taylor Heilers Owner Loyalty Manager

May 01, 2023

I always have great service when coming here, and Jaime makes sure everything goes very smoothly! More

by A.WALKER102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier
May 26, 2023 -

Shottenkirk Nissan Katy responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Taylor Heilers Owner Loyalty Manager

May 01, 2023

Excellent customer service. With great feedback and timely vehicle repair/service. Clearly putting safety first including the excessive number of speed bumps in the parking lot. More

by JONESLJONATHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier
May 26, 2023 -

Shottenkirk Nissan Katy responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Taylor Heilers Owner Loyalty Manager

April 28, 2023

I am always presented with a warm greeting . Everyone there is so helpful . Clean atmosphere! More

by zoe.capron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura in service
May 26, 2023 -

Shottenkirk Nissan Katy responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Taylor Heilers Owner Loyalty Manager

April 28, 2023

super la atencion, el servicio muy bueno , recomiendo este lugar , laura siempre estaba pendiente que todo estubiera bien con lo que yo queria en mi carro , More

by jorge alcala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
laura excelente la atencion
May 26, 2023 -

Shottenkirk Nissan Katy responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Taylor Heilers Owner Loyalty Manager

April 28, 2023

Fast for a walk in, answer all my questions and found a problem that I did know about More

by RUFUSGODLEY79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Rohlmeier
May 26, 2023 -

Shottenkirk Nissan Katy responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Taylor Heilers Owner Loyalty Manager

April 27, 2023

My husband takes my vehicle to be serviced……. therefore it serves no purpose to have this survey sent to me…….I will have to trust my husbands judgement on the type of service we’re getting…….matt More

by FESLEDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier
May 26, 2023 -

Shottenkirk Nissan Katy responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Taylor Heilers Owner Loyalty Manager

April 27, 2023

It is unreasonable to charge for two diagnostic tests. We ended up paying $574 for an oil change and diagnostic testing, and we were informed that the double charge was for two different reasons. However, More

by BRITTANYDARLING53
Recommend Dealer
No
Employees Worked With
Alexandra Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
23
...