Shottenkirk Nissan Katy - Service Center

Fue exelente trato con Martin exelente persona es un placer tenerlo en tu empresa es una persona muy especial para todos es muy importante tener personas como el tan eficientes y muy responsables en su placer tenerlo en tu empresa es una persona muy especial para todos es muy importante tener personas como el tan eficientes y muy responsables en su trabajo y con las personas merecedor de un valor más More

Great place i bought my truck here and bring it in for service when needed. The staff is very helpful and explain everything very well. service when needed. The staff is very helpful and explain everything very well. More

I like this location, and service is finished in a reasonable time. Service advisors are very friendly and professional. Waiting room has a large TV, chairs, free coffee. Prices recently went up on oi reasonable time. Service advisors are very friendly and professional. Waiting room has a large TV, chairs, free coffee. Prices recently went up on oil changes, and they are quite expensive now, so I definitely don't like that, and with that extra cost, there's nothing extra added/offered. The one important thing missing from service is the complimentary car wash that the other Nissan dealerships offer with service. More

Excellent Service from Martín! I had a fantastic experience with Martín as my service advisor. He was professional, knowledgeable, and truly went above and beyond to make sure eve I had a fantastic experience with Martín as my service advisor. He was professional, knowledgeable, and truly went above and beyond to make sure everything was clear and taken care of. He kept me informed throughout the process and made the entire experience smooth and stress-free. It’s rare to find someone who is both efficient and genuinely cares about the customer. Thank you, Martín, for your outstanding service—I’ll definitely be coming back! More

Repairs were completed on time. Service Team provided text updates periodically and always knew the status of my vehicle and time frame for repair completion. Martin was excellent. Service Team provided text updates periodically and always knew the status of my vehicle and time frame for repair completion. Martin was excellent. He was professional, competent, and personable. I would recommend Shottenkirk Nissan Katy for repairs on Nissan Altima vehicles. Their mechanic Thomas or Tomas(never saw his name only heard it) did a remarkable job on the replacement brakes, rotors, and air conditioner box. The suspension felt better than new when driving it home. Thank you, Martin Ortega and team. More

I was very satisfied with the wait time and the quick service to change my car's oil. I like their automated message system sending us a video explaining the service and updating us when the car is ready service to change my car's oil. I like their automated message system sending us a video explaining the service and updating us when the car is ready. Thank you Eric Macias for the great job! I will definitely come back to Nissan Katy! More

I take my car in for services and i get out with a new one , Surprise like always Shotternkirk Nissan Katy on top . During the time I waited, I was introduced to the change to change of car, in which one , Surprise like always Shotternkirk Nissan Katy on top . During the time I waited, I was introduced to the change to change of car, in which I decided to try. I said what I would want if i changed cars, in which my wishes were satisfied, in addition to my expectation, thanks to the Sales employee, very professional, but friendly first, thanks to him, and to Chris who made everything happen. This is what happens when you go to Shottenkirk Nissan of Katy, you never know what surprise you will have! Thanks to All ! One time Nissan of Katy !, Nissan of Katy Forever and Ever than you to All Thank you to everyone who worked together to make it possible for my Nissan Rogue 2025 to be in my garage thanks More

Took vehicle in to get serviced. Love the streamlined process. Didn’t even have to get out of the car. Very pleased and will be back again! Love the streamlined process. Didn’t even have to get out of the car. Very pleased and will be back again! More

Very excellent customer service very attentive with everything they explained part by part so I am aware. everything they explained part by part so I am aware. More