Shottenkirk Nissan Katy - Service Center

Went perfectly this time. Had a problem with a previous visit, but it was resolved quickly and satisfactorily, thanks to Service Manager Roger and Guillermo. visit, but it was resolved quickly and satisfactorily, thanks to Service Manager Roger and Guillermo. More

Service department fast and dependable Service department really goes the extra mile to makes sure everything is exactly as you need it. I’m so used to service taking forever (and I have t Service department really goes the extra mile to makes sure everything is exactly as you need it. I’m so used to service taking forever (and I have to get my car serviced once a month). So it’s nice that in general at this dealership its pretty darn quick. And the advisors are friendly and knowledgeable and good at keeping you informed. More

Very fast service Very professional and expedited service for oil change. The took my keys and told me exactly how long it will take and ask if I needed car wash. Every Very professional and expedited service for oil change. The took my keys and told me exactly how long it will take and ask if I needed car wash. Everything done timely and professionally More

Customer Service Guillermo did a great job and also communicated with me in regards to the time of repair completion . Excellent customer service . Thank you so much Guillermo did a great job and also communicated with me in regards to the time of repair completion . Excellent customer service . Thank you so much More

Roger, is knowledgable and very helpful. I am satisfied with the service provided on my car. I highly recommend this dealership on car service needs. with the service provided on my car. I highly recommend this dealership on car service needs. More

Great service that’s fast. I came in for an oil change on my Infiniti. I was great promptly and shown the waiting area. I was back in my car within 30 minutes with a break down I came in for an oil change on my Infiniti. I was great promptly and shown the waiting area. I was back in my car within 30 minutes with a break down of my vehicles health report. No pushy sales but educated suggestions, will definitely return to Katy Nissan. More

Service Department Roger Lopez is wonderful! He has taken care of 3 of my vehicles. He is always smiling, knowledgeable, efficient and always a pleasure when I bring m Roger Lopez is wonderful! He has taken care of 3 of my vehicles. He is always smiling, knowledgeable, efficient and always a pleasure when I bring my vehicle in for service. Explains so I can understand what service is being performed. You are very fortunate to have him representing Katy Nissan. Linda Subjeck More

They always treat me like family. They are always courteous and thorough. They take excellent care of both of my Nissans. They make sure the work is done quickly and always return my They are always courteous and thorough. They take excellent care of both of my Nissans. They make sure the work is done quickly and always return my vehicle to me clean. More

Great service and attention Very good attention and service in a timely manner, new system processing very friendly and useful. I would recommend this dealer to all my friends a Very good attention and service in a timely manner, new system processing very friendly and useful. I would recommend this dealer to all my friends and family. More

Service Department is Excellent! Isaac Bonilla has always taken extremely good care of my Nissan Titan. The service department is really good about checking out the whole truck and g Isaac Bonilla has always taken extremely good care of my Nissan Titan. The service department is really good about checking out the whole truck and getting it serviced, recommending things that need to be done. More