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Shottenkirk Nissan Katy - Service Center

Katy, TX

4.7
1,379 Reviews

1,379 Reviews of Shottenkirk Nissan Katy - Service Center

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November 21, 2021

Never got a straight answer on what the problem was on the car. had to take it twice to get it fixed. Never saw the video of the repair. More

by ROGELIOVILLEGAS1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Peters
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Rohlmeier
November 21, 2021

Very helpful staff, I was very pleased with the ease of my service appointment and everything was explained to me in detail. More

by MATTHEWMCBRIDE08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Rohlmeier, Christian Farris
November 20, 2021

Great deals, excellent service, and attention to detail. I drive past other Nissan dealerships on the way here because the service is so good. I highly recommend anyone in the area to get their Nissan servi More

by Cedrick Crosby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier
November 20, 2021

Dion provided excellent customer service, explained everything to help me understand my vehicle's service needs. More

by KGOLD64
Recommend Dealer
Yes
Employees Worked With
Dion Weeks
November 20, 2021

Great service and parts department! Very friendly and knowledgeable. I am a satisfied customer here! More

by JAZMYRW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaz Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dion Weeks
November 19, 2021

Service at Shottenkirk is always exceptional from the moment I pull up till I leave More

by KYM0864
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Farris
November 19, 2021

Very helpful with routine service and inspection of my vehicle, will definitely be back again! More

by BRICE.SITKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dion Weeks
November 19, 2021

Have a bumper to bumper warranty. When I claimed items for Warrenty it was denied.It was explained it was normal wear and tear. How can that be when the seat seams are coming apart? How can that be when r More

by TxVetDan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Farris
November 19, 2021

Great dealership get service done at would recommend everyone def taking my vehicle back there. More

by VOLCOMBOY57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier
November 19, 2021

I didn't know that the dealership changed owners. That should be prominently displayed. The technician tried to upsell me on something I didn't need. I think they all do that, so it was not unusual. More

by HARRYVMITCHELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dion Weeks
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