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Shottenkirk Nissan Katy - Service Center

Katy, TX

4.7
1,364 Reviews

1,364 Reviews of Shottenkirk Nissan Katy - Service Center

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November 19, 2021

Service at Shottenkirk is always exceptional from the moment I pull up till I leave More

by KYM0864
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Farris
November 19, 2021

Great dealership service department. Always pleased with my services. I will continue to bring my vehicle here for service. More

by SSTAN0419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2021

Very helpful with routine service and inspection of my vehicle, will definitely be back again! More

by BRICE.SITKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dion Weeks
November 19, 2021

Have a bumper to bumper warranty. When I claimed items for Warrenty it was denied.It was explained it was normal wear and tear. How can that be when the seat seams are coming apart? How can that be when r More

by TxVetDan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Farris
November 19, 2021

Great dealership get service done at would recommend everyone def taking my vehicle back there. More

by VOLCOMBOY57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier
November 19, 2021

we told them what to be fixed on car and they didn’t fix everything More

by LEANNETHREEOAKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexandra Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2021

I didn't know that the dealership changed owners. That should be prominently displayed. The technician tried to upsell me on something I didn't need. I think they all do that, so it was not unusual. More

by HARRYVMITCHELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dion Weeks
November 19, 2021

Great serviceMy last service tech was amazing!! Really Great service My last service tech was amazing!! Really make the experience great! So did Taylor!! More

by J.KEAIRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Heilers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Farris
November 19, 2021

I had to bring my car in for an Oil change and recall warnings. I worked with Will through the whole process. He was outstanding. His communication and follow through is what I needed. He made this proce More

by MFERRUZZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Salazar
November 19, 2021

Very nice and friendly service. Informative and courteous. Explained well all aspects of the service. More

by PATPATNAIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier
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