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Shottenkirk Nissan Katy - Service Center

Katy, TX

4.7
1,364 Reviews

1,364 Reviews of Shottenkirk Nissan Katy - Service Center

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November 22, 2021

Great service, friendly people and they make a person feel like they are family. A really wonderful experience! More

by Pingeye36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Salazar
November 22, 2021

Quick, didn't push for extra unneeded things, very polite, and offered shuttle when I needed to go home! More

by HIGHTOWERBAYLOR22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier
November 22, 2021

My service person Ms. Paige was awesome great professionalism and customer service! I’ll be back to this location More

by JOLLYJOQUANDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paige Kuebler
November 22, 2021

Great customer service experience from Will Salazar as usual. Kept me informed of the progress and ezplained to me clearly what my car needed More

by LEO21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Salazar
November 22, 2021

The Sales and Service Department have been great since I purchased my Nissan Titan. It is a great vehicle and the service is first rate. More

by te77429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Beam, Jaime Rohlmeier
November 21, 2021

Never got a straight answer on what the problem was on the car. had to take it twice to get it fixed. Never saw the video of the repair. More

by ROGELIOVILLEGAS1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Peters
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Rohlmeier
November 21, 2021

Very helpful staff, I was very pleased with the ease of my service appointment and everything was explained to me in detail. More

by MATTHEWMCBRIDE08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Rohlmeier, Christian Farris
November 20, 2021

Great service and parts department! Very friendly and knowledgeable. I am a satisfied customer here! More

by JAZMYRW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaz Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dion Weeks
November 20, 2021

Great deals, excellent service, and attention to detail. I drive past other Nissan dealerships on the way here because the service is so good. I highly recommend anyone in the area to get their Nissan servi More

by Cedrick Crosby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier
November 20, 2021

Dion provided excellent customer service, explained everything to help me understand my vehicle's service needs. More

by KGOLD64
Recommend Dealer
Yes
Employees Worked With
Dion Weeks
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