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Shottenkirk Nissan Katy - Service Center

Katy, TX

4.7
1,364 Reviews

1,364 Reviews of Shottenkirk Nissan Katy - Service Center

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November 20, 2023

The service was quicker than I thought it’d be and super easy, George was super helpful and made the entire process painless! More

by ALYSAGONZALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

Shottenkirk Nissan Katy responded

ALYSAGONZALES, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 10, 2023

I bring my vehicle here anytime for maintenance. Martin is my service advisor and he's great! More

by 1983chaice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ortega
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Nov 13, 2023 -

Shottenkirk Nissan Katy responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 10, 2023

Very happy with the customer service I received as my first time going to this delership. More

by ANGIE1GARZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaz Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Shottenkirk Nissan Katy responded

ANGIE1GARZA, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

November 07, 2023

Service is good but Cost is OURAGES. I will look for a service at another place next time More

by ZHAKOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martine Ortega
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Nov 08, 2023 -

Shottenkirk Nissan Katy responded

ZHAKOG, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Katy

November 04, 2023

Nice and clean and the service was just plane amazing, very helpful and professional and polite More

by sirlfm5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Older Hispanic guy in the service center
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Nov 06, 2023 -

Shottenkirk Nissan Katy responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 28, 2023

Had an awesome experience with David! He helped me get the car I needed that was affordable and fit me perfectly. Love love love the experience More

by dominiquejeffrey53
Recommend Dealer
Yes
Employees Worked With
David McElmurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Shottenkirk Nissan Katy responded

dominiquejeffrey53, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

October 24, 2023

Always a pleasant experience the times I’ve taken my vehicle in for service and repairs. Very helpful staff, love the service inspection videos. More

by ALEXYS.CHINEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ortega & Paige Kuebler, 5 stars for each of them.
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Oct 25, 2023 -

Shottenkirk Nissan Katy responded

ALEXYS.CHINEA, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 21, 2023

My experience was great. Martin helped me out a lot . His customer service was amazing . Will definitely go again More

by EDITHGALVAN15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
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Oct 23, 2023 -

Shottenkirk Nissan Katy responded

EDITHGALVAN15, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!

October 19, 2023

Best Nissan dealership in all of Houston. Knowledgable technicians amd helpful staff. Wouldnt recommend any other place More

by drifting1two40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dianna Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Purdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaz Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Georgette Dietz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Rohlmeier
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Oct 20, 2023 -

Shottenkirk Nissan Katy responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!

October 17, 2023

Alex is great! She is accommodating & quick to respond to any communications or questions related to my Armada. I appreciate her positive attitude & knowledge. More

by VALERIEREEVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

Shottenkirk Nissan Katy responded

VALERIEREEVES, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!

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