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Shottenkirk Nissan Katy - Service Center

Katy, TX

4.7
1,375 Reviews

1,375 Reviews of Shottenkirk Nissan Katy - Service Center

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June 09, 2025

Maintenance service is very responsive and professional. Need additional Service advisors on Saturday’s to handle people needing service help. More

by David Hint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
407 Martin Ortega
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Jun 09, 2025 -

Shottenkirk Nissan Katy responded

David, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Jun 09, 2025 -

David Hint responded

My pleasure. I always feel I am treated fairly when doing business with Shottenkirk Nissan’s service group in Katy.

Jun 09, 2025 -

David Hint responded

My name is David Hunt.

June 08, 2025

Nice and easy, the waiting time was short and the sales pressure was light. Loved it. More

by Bert Bailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dianna Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Purdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Georgette Dietz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mehran Abedini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Compean III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Herlehy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Soldier
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Jun 09, 2025 -

Shottenkirk Nissan Katy responded

Bert, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

June 07, 2025

Mario Compean, III is my service advisor and is always attentive and quick to action when I bring my vehicle into their area. He makes sure my issues are heard and he works to resolve them. More

by evette sedrak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Compean III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Shottenkirk Nissan Katy responded

Evette, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 05, 2025

They have the best customer service of any dealership I have ever worked with! Customer service means everything! More

by Pdegges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2025 -

Shottenkirk Nissan Katy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

June 03, 2025

Very helpful. Appreciated much Eric support and help. Good experience. Worth it to come back. More

by Dung Duong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Jun 04, 2025 -

Shottenkirk Nissan Katy responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!

June 02, 2025

Awesome service. Eric is great. Will plan on bringing my car back there in the future. More

by doris.lominac
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Jun 03, 2025 -

Shottenkirk Nissan Katy responded

Doris, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 02, 2025

I have had warranty work done at this dealership twice, and both times were handled by Eric. He has been most helpful and very pleasant. I will return for any other service issues. More

by doris.lominac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Jun 03, 2025 -

Shottenkirk Nissan Katy responded

Doris, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 02, 2025

Great dealer/service center. Prompt professional service. We will continue to do business here. Thank you More

by rmccann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Compean III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2025 -

Shottenkirk Nissan Katy responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 01, 2025

They have an Excellent service. Prices increased recently. Pretty flexible when receiving the cars for maintenance More

by VIVASVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ortega
Report | Print
Jun 03, 2025 -

Shottenkirk Nissan Katy responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 25, 2025

This dealership really looks out for you. They take the time to explain what is going on with your vehicle and seem to really care. More

by DanielleRamsey429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ortega
Report | Print
May 27, 2025 -

Shottenkirk Nissan Katy responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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