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Shottenkirk Nissan Katy

Katy, TX

Overview
Employees
Reviews
Vehicles
4.6
1,798 Reviews
Welcome to Shottenkirk Nissan Katy When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have. This dealership strives to provide the best vehicles and service possible to the dealership area. Or experienced sales and service staff is available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle!
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25550 Kingsland Boulevard

Katy, TX

77494

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Showing 1,798 reviews

June 19, 2024

Great service from Matt McBirde. He did an awesome Job! Very polite and knowledgeable. Thanks More

by SHEVONGEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt McBride
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Jun 20, 2024 -

Shottenkirk Nissan Katy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

June 12, 2024

Excellent service! !! A service advisor attended to me as soon as I pulled up. They were very polite and knowledgeable. More

by AVITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Shottenkirk Nissan Katy responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Katy!

June 11, 2024

George goes above and beyond and I will always recommend your facility for service repair if I have any friends that are looking for a Nissan dealership. More

by RAHOHO98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Shottenkirk Nissan Katy responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 06, 2024

Associate at the service counter was extremely rude and unprofessional, in fact I mumble I don’t need to be treated this way and he said go to another dealer and gave me a list of Nissan dealers. This is a More

by Wdave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know associates name
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Jun 06, 2024 -

Shottenkirk Nissan Katy responded

This is definitely not how we treat customers. I don’t have a way to look up your information. Please give me a call at (713) 724-3300. I would love to make this right for you. Taylor Heilers Owner Loyalty Manager

June 01, 2024

I was there for an oil change & it took 2 hours. Also, I felt the service department was trying to up charge me with items that equaled well over $3000!!! I was quite overwhelmed. More

by DCADE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Peters
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Shottenkirk Nissan Katy responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 281-436-4395 and ask for one of our managers.

May 30, 2024

Martin was easy to work with and very informative. He did an awesome job! Thanks! More

by SHAKEBA BANKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Shottenkirk Nissan Katy responded

SHAKEBA, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!

May 28, 2024

This is my first time coming to Nissan for an oil change, tire rotation and while it does take longer here versus any other oil change company, everyone was very nice. My only suggestion would be to keep the More

by JESSMATT1327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Shottenkirk Nissan Katy responded

JESS, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

May 19, 2024

Andrew and Mario were so helpful. They made sure I was taken care of before leaving the dealership. They were able to help me stay within my budget in the vehicle I wanted. Thanks guy More

by JESSI.ROJAS217
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Compean, Andrew Narvaez
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May 20, 2024 -

Shottenkirk Nissan Katy responded

JESSI, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Kat!

May 15, 2024

First like to thank to Andrew for helping . Not to mention was there but he help me thank Nissan Family More

by JESSIEHARGROVE85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Compean, Andrew Narvaez
Report | Print
May 16, 2024 -

Shottenkirk Nissan Katy responded

JESSIE, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!

May 09, 2024

The whole team was very nice and friendly. The whole process was quick and painless. More

by 1BRIANCORTEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Compean, Mario Compean, Andrew Narvaez
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May 10, 2024 -

Shottenkirk Nissan Katy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

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