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Shottenkirk Nissan Katy
Katy, TX
1,798 Reviews
Welcome to Shottenkirk Nissan Katy
When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have.
This dealership strives to provide the best vehicles and service possible to the dealership area. Or experienced sales and service staff is available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,798 reviews
Verified Customer
May 01, 2023
Excellent customer service. With great feedback and timely vehicle repair/service. Clearly putting safety first including the excessive number of speed bumps in the parking lot. With great feedback and timely vehicle repair/service. Clearly putting safety first including the excessive number of speed bumps in the parking lot. Overall please with the work done on my vehicle. More
by JONESLJONATHAN
Employees Worked With
Jaime Rohlmeier
April 28, 2023
They were misleading with the price of the car and sales associate was not very knowledgeable. Took 4 hours to buy car. Someone was always complaining about computer system. Car was not ready when I was rea associate was not very knowledgeable. Took 4 hours to buy car. Someone was always complaining about computer system. Car was not ready when I was ready to drive home. The cell phone charger was not working properly. I was denied a loaner car to take so that they could find out what was wrong with the charger. More
by Angela Adams Ellis
Employees Worked With
Trace
April 28, 2023
Fast for a walk in, answer all my questions and found a problem that I did know about problem that I did know about More
by RUFUSGODLEY79
April 28, 2023
I have a really good experience overall. Steven Becerra, Dolores Rojas and Latonya Britt were excellent advisors and finance manager. They helped me from beginning to end. Latonya did the b Steven Becerra, Dolores Rojas and Latonya Britt were excellent advisors and finance manager. They helped me from beginning to end. Latonya did the best she could to take me to the payment level I cold be on it. Thank you team for all you do. More
by YTARTAGLIA
Employees Worked With
Steven Becerra, Dolores Rojas and Latonya Britt
April 28, 2023
super la atencion, el servicio muy bueno , recomiendo este lugar , laura siempre estaba pendiente que todo estubiera bien con lo que yo queria en mi carro , este lugar , laura siempre estaba pendiente que todo estubiera bien con lo que yo queria en mi carro , More
by jorge alcala
Employees Worked With
laura excelente la atencion
April 27, 2023
It is unreasonable to charge for two diagnostic tests. We ended up paying $574 for an oil change and diagnostic testing, and we were informed that the double charge was for two different reasons. However, We ended up paying $574 for an oil change and diagnostic testing, and we were informed that the double charge was for two different reasons. However, at the end, we were told that it was actually for two hours of diagnostic testing. Despite the cost, they did not even clean our car. We are unsatisfied with the service provided. More
by BRITTANYDARLING53
Employees Worked With
April 27, 2023
My husband takes my vehicle to be serviced……. therefore it serves no purpose to have this survey sent to me…….I will have to trust my husbands judgement on the type of service we’re getting…….matt therefore it serves no purpose to have this survey sent to me…….I will have to trust my husbands judgement on the type of service we’re getting…….matter of fact he’s doing and sending this survey now……please stop forwarding surveys to me in the future…….thanks! More
by FESLEDGE
Employees Worked With
Jaime Rohlmeier
