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Shottenkirk Nissan Katy
Katy, TX
1,798 Reviews
Welcome to Shottenkirk Nissan Katy
When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have.
This dealership strives to provide the best vehicles and service possible to the dealership area. Or experienced sales and service staff is available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,798 reviews
Verified Customer
June 07, 2023
Mario, Trace and Christopher were really great! They worked very hard to get the deal closed. I would definitely refer my friends and family. They worked very hard to get the deal closed. I would definitely refer my friends and family. More
by MISS.GLADNEY
Employees Worked With
Trace, Mario, Christopher
June 07, 2023
Jaime is always professional and honest. Personable too, We’ve been dealing with Jaime for years and are loyal customers of Shottenkirk Personable too, We’ve been dealing with Jaime for years and are loyal customers of Shottenkirk More
by RHONDA.TIDWELL
Employees Worked With
Jaime Rohlmeier
June 07, 2023
Maybe if recommend the dealership. People facing staff should be pleasant and have a disposition to deal with people. The service advisor who helped me didn’t have the most pleasant People facing staff should be pleasant and have a disposition to deal with people. The service advisor who helped me didn’t have the most pleasant attitude. I stayed at the dealership while my vehicle was being serviced and that was ignored, making me wait for an update for over 2 hours. Wanted to add a state inspection And when I approached the counter, my advisor wasn’t there, so I asked another advisor for help. He said he’d let my advisor know abt the inspection so they could add it, and that never happened. I understand the dealership has undergone a lot of changes in the last years, but the changes sadly have been for the worst. It the other Nissan dealers weren’t as far as they are, I’d consider taking my business elsewhere. More
by MONICANOPE
Employees Worked With
Can’t remember the name of the advisor
June 07, 2023
Alexandra was great! I was surprised I took my Armada that was purchased only 3 months ago for 1st service and it already required air filter change which was not covered I was surprised I took my Armada that was purchased only 3 months ago for 1st service and it already required air filter change which was not covered under the warranty even though I bought it 0 miles, so what;s really covered its unknown... The car was returned unwashed and normally there is a complimentary wash with service. I also highlighted that my rear camera was not working as expected, super blurry image, they said, it was checked and everything was fine, so I just need to stick around with a terrible quality camera... I have purchased 3 cars already from this dealership and feel like the quality of customer service and experts technicians had dropped big time, that is the reason of giving them only 1 star! Hope these reviews are read carefully and taken into account for future improvements. More
by EAzuaje
Employees Worked With
June 07, 2023
Alexandra was great! I was surprised I took my Armada that was purchased only 3 months ago for 1st service and it already required air filter change which was not covered I was surprised I took my Armada that was purchased only 3 months ago for 1st service and it already required air filter change which was not covered under the warranty even though I bought it 0 miles, so what;s really covered its unknown... The car was returned unwashed and normally there is a complimentary wash with service. I also highlighted that my rear camera was not working as expected, super blurry image, they said, it was checked and everything was fine, so I just need to stick around with a terrible quality camera... I have purchased 3 cars already from this dealership and feel like the quality of customer service and experts technicians had dropped big time, that is the reason of giving them only 1 star! Hope these reviews are read carefully and taken into account for future improvements. More
by EAzuaje
Employees Worked With
June 07, 2023
Went for a oil change. Thank you very much. Always attentive. Recommended what should I do and what I can wait on for next time. Its my go to dealer. Thank you very much. Always attentive. Recommended what should I do and what I can wait on for next time. Its my go to dealer. More
by MORENOG221
Employees Worked With
Jaime Rohlmeier
June 05, 2023
Jassen is a very friendly, and seemingly honest young man. He led me through the process of buying a car with patience and understanding. He has been very helpful and knowledgeable and continues to hel man. He led me through the process of buying a car with patience and understanding. He has been very helpful and knowledgeable and continues to help me. I have trust in him. More
by LED1016
Employees Worked With
Cory Jackson, Jasen Vann
June 03, 2023
Quick and Great service Ready when promised Reasonably Priced as always my car was cleaner than when I brought it in. Priced as always my car was cleaner than when I brought it in. More
by LRCIARELLA
Employees Worked With
