Shottenkirk Nissan Katy

They always treat you so well Every time I have gone in to have my oil changed, they have always been very nice and treated me well. This time I also had my tires rotated and I as Every time I have gone in to have my oil changed, they have always been very nice and treated me well. This time I also had my tires rotated and I asked about my external temp gauge. Well they reset it and told me if I still had any issues to call them back to make an appt to have it replaced. While I was waiting my salesman came by and said hello and chatted a little bit. Great customer service. More

Quick Service for Warranty Work Roger got me in and out quickly and my car was ready as promised. Roger answered all my questions and put me at ease. Thank you for good service. Roger got me in and out quickly and my car was ready as promised. Roger answered all my questions and put me at ease. Thank you for good service. More

Exceptional Experience My advisor was attentive and knowledgeable. The wait time was exactly what the advisor estimated. I will go back to Katy Nissan for all of my car main My advisor was attentive and knowledgeable. The wait time was exactly what the advisor estimated. I will go back to Katy Nissan for all of my car maintenance. More

Go see Vinny My husband and I were referred to Vinny by a very close friend. He is soo knowledgeable about all vehicles. He helped us understand what we were looki My husband and I were referred to Vinny by a very close friend. He is soo knowledgeable about all vehicles. He helped us understand what we were looking at and comparing. He was not pushy, just informative so we felt we were making a good decision. Everyone has been absolutely professional but also warm and friendly. Vinny has taken excellent care of me and my new car. An enjoyable experience all the way around. We love our Nissans! More

Excellent Experience at this dealership Great experience at this dealership. They reviewed all the options with me and provided the best possible support, very reasonable and friendly staff Great experience at this dealership. They reviewed all the options with me and provided the best possible support, very reasonable and friendly staff. Always open to fix any issue, the best in town. More

My experience couldn't have been better. I'm very pleased. Chad Ford greeted me immediately, we test drove the car I wanted, my transaction was smooth & went quickly. I was given the information I needed. Chad Ford greeted me immediately, we test drove the car I wanted, my transaction was smooth & went quickly. I was given the information I needed. More

Great service We had a great experience at Nissan Katy. Very helpful staff and they took the time to help us find what we were looking for. Honest, quick and proact We had a great experience at Nissan Katy. Very helpful staff and they took the time to help us find what we were looking for. Honest, quick and proactive! More

Knowledgeable, very friendly, congenital personnel. Despite the long wait, 4 hours, mostly due to factors beyond dealership control, was amicable. Dan J. provided us a very comfortable and appealing wai Despite the long wait, 4 hours, mostly due to factors beyond dealership control, was amicable. Dan J. provided us a very comfortable and appealing wait. Dan’s performance was 10. On a scale of 5, because he went above & beyond. More

2017 Tital Died I have used this dealer for oil changes and they have been ok. My 2017 Titan I purchased new died after only 18 months. Brought it in on Friday at 2 I have used this dealer for oil changes and they have been ok. My 2017 Titan I purchased new died after only 18 months. Brought it in on Friday at 2pm. Saturday at 5pm, it still hadn't even been looked at. I will take it to another Nissan dealer. These people didn't seem to care. I will not purchase vehicles from this dealer and will not go back for any service in the future. More

Good service Good attention and service even the sales person was not the best the rest of the team was so helpful and nice. At the end was a good experience an Good attention and service even the sales person was not the best the rest of the team was so helpful and nice. At the end was a good experience and we are happy with our car. Thanks. More