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Shottenkirk Nissan Katy

Katy, TX

4.6
1,798 Reviews
Welcome to Shottenkirk Nissan Katy When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have. This dealership strives to provide the best vehicles and service possible to the dealership area. Or experienced sales and service staff is available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle!
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25550 Kingsland Boulevard

Katy, TX

77494

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Showing 1,798 reviews

September 12, 2023

Good service. . feel like family. Will continue coming back,,,everything was explained real helpful. Thank you More

by MANNY-JODETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Gutierrez
4.0
This rating includes all reviews, with more weight given to recent reviews.
George Peters
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Rohlmeier
Sep 13, 2023 -

Shottenkirk Nissan Katy responded

MANNY-JODETE, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!

September 05, 2023

All the staff members and services are amazing! Thank you very much for all your help. More

by PVRACELIS0787
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Heilers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Francis, Marco Compean
Sep 06, 2023 -

Shottenkirk Nissan Katy responded

PVRACELIS0787, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!

September 02, 2023

Jaime has been my advisor for several years and I could not ask for anyone better. More

by PAULIHRKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeb Poindexter IV, Jaime Rohlmeier
Sep 06, 2023 -

Shottenkirk Nissan Katy responded

PAULIHRKE, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!

August 30, 2023

Just a message of sincere appreciation for the care & thoughtfulness I experienced through my recent interaction with your sales representative David McElmurry. He was knowledgeable & patient which gave More

by Charm2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David McElmurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2023 -

Shottenkirk Nissan Katy responded

Charm2004, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

August 29, 2023

Bought a new 2016 Nissan, also oil change contract, now not being honored even though had some left More

by Caroldreyer14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaime Rohlmeier
Aug 29, 2023 -

Shottenkirk Nissan Katy responded

Hi Carol, I looked into this today. AutoNation changed their policies regarding non Autonation stores processing their maintenance contracts. They will no longer pay for them to be performed. I’m sorry if that wasn’t communicated properly. I tried calling you a few minutes ago. My number is (713) 724-3300. I would be happy to pick up your next service for the confusion. Taylor Heilers Owner Loyalty Manager

August 26, 2023

They are always very friendly even when they are slammed with work. They took care of my concern and completed the work in a timely fashion. More

by WILLIAM.MORROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier
Aug 27, 2023 -

Shottenkirk Nissan Katy responded

WILLIAM.MORROW, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

August 24, 2023

A clean, pleasant dealership and a nice car, but some bad sales habits. The car had a very reasonable listed price, but after I said I would buy it, the sales agreement came back with all sorts of "add-o More

by Don
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Mario Compean
Aug 25, 2023 -

Shottenkirk Nissan Katy responded

Don, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 281-436-4395 so we can discuss some solutions.

August 19, 2023

It’s bad when they try to make you sign and they don’t have a good deal More

by URBUIC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David McElmurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco Compean
Aug 21, 2023 -

Shottenkirk Nissan Katy responded

URBUIC, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Katy

August 17, 2023

I live in Albuquerque, NM but purchased my last 2 cars from this dealership because Malick Mbow is excellent at his job. I purchased 3 other Nissans from Malick when he lived in Albuquerque. The process w More

by DIANAPTRUJILLOLISWLCSW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malick Mbow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Syed Amjad
Aug 18, 2023 -

Shottenkirk Nissan Katy responded

DIANAPTRUJILLOLISWLCSW, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

August 16, 2023

Great experiences we had from David to the general manager. Love the rogue and received a great price for the armada More

by DJHJR0827
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David McElmurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco Compean, Mario Compean
Aug 22, 2023 -

Shottenkirk Nissan Katy responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

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