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Shottenkirk Nissan Katy

Katy, TX

4.6
1,798 Reviews
Welcome to Shottenkirk Nissan Katy When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have. This dealership strives to provide the best vehicles and service possible to the dealership area. Or experienced sales and service staff is available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle!
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25550 Kingsland Boulevard

Katy, TX

77494

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Showing 1,798 reviews

February 27, 2024

George always provides the best customer service. The techs are always very thorough and very communicative. Truck comes back better than I brought it in everytime More

by SACOB41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Shottenkirk Nissan Katy responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 22, 2024

The service department was great. Mario was my service advisor and he was absolutely amazing. He was very attentive and explained everything that needed to be done with my vehicle. He More

by RACQUEL_5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Compean - Service Dept
Feb 23, 2024 -

Shottenkirk Nissan Katy responded

RACQUEL, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 21, 2024

George always provides good service and fully explains what will be done. Always friendly and courteous. More

by NOWAK.D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Shottenkirk Nissan Katy responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 17, 2024

They lied about having a trailer hitch! They lied about having no interest if i paid the loan off immediately--cost me $133! More

by DAVID@WINDRIVERPRESS.NET
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marco Compean, Trace Morris
Feb 20, 2024 -

Shottenkirk Nissan Katy responded

DAVID, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 281-436-4395 and ask for one of our managers.

February 16, 2024

Shottenkirk Nissan Katy, is a good dealership to work with. We felt no pressure or extra stress when dealing with dealerships. We had a budget in mind and Miles Adam- Brown, helped to fight and work with More

by 3467ZAMFAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Compean, Cory Jackson, Myles Adams-Brown
Feb 20, 2024 -

Shottenkirk Nissan Katy responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

February 15, 2024

La atención de Martín fue excelente y su profesionalismo excelente. Fue muy agradable y empatíco More

by MARIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2024

Great service. Awesome people. Shout out to them for asking about my credit score so I could get such a great finance rate of 0% More

by BNG423
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David McElmurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Shottenkirk Nissan Katy responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

February 10, 2024

It was easy to get an on kind appointment. Alex, my service advisor, greeted me when I arrived & quickly processed my vehicle for the work that was needed. Her time estimate for completion wa More

by VALERIEREEVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Shottenkirk Nissan Katy responded

VALERIE, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 08, 2024

Excellent customer service, Martin was so good with communicating everything that was going to happen during my service visit. More

by Morgann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Shottenkirk Nissan Katy responded

Morgann, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

February 07, 2024

Martin was very helpful and very knowledgeable. Explained everything and made sure I understood everything. I did not have to wait long for my service to be completed. The staff was also very nice. More

by LIZZETTE0113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Shottenkirk Nissan Katy responded

LIZZETTE, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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