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Shottenkirk Hyundai - Service Center

Canton, GA

4.4
550 Reviews

550 Reviews of Shottenkirk Hyundai - Service Center

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August 27, 2024

Amy was great! Very attentive and personable. The software update was quickly done. I only waited about an hour which is what was predicted. Thank you. More

by SERGEENT
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Aug 28, 2024 -

Shottenkirk Hyundai responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai!

August 26, 2024

Amy did a good job managing the service for the recall on my 2024 Sonata. Took longer than I expected for a software update, but that is not the fault of the dealership. More

by DMURNOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Aug 27, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 26, 2024

My service agent greeted me as I arrived. Even though he was with another customer, he acknowledged that he would be right with me. Service was timely and appropriate. Thank you for taking ca More

by WALTONNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wilcox in service deptmt.
Aug 27, 2024 -

Shottenkirk Hyundai responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai!

August 25, 2024

I’m still waiting to hear back about the trim molding they ordered for my car, despite leaving 2 messages. I was told the piece would be in 2 weeks ago. It’s now going on week 3 and I still don’t know wh More

by cleco65
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t works with these departments.
Aug 26, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai

August 25, 2024

So far Owen and the service department have been great. Everyone seems to be pleasant, and everyone has answered all our questions. More

by BOYLEJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 24, 2024

Will not help back of the vehicles they sell when there are issues. Service can't figure out why I am getting lower gas mileage than a gas engine when have a HYBRID! I'm not going away! I am coming back More

by SWIMMINGLAS
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aimee in service was very nice, but couldn't help. Alex in Sales was nice. Tye the Hyrid Sales Manager and the General Manager will be hearing from me, and WILL help me with this issue!
August 24, 2024

Amy was extremely helpful in gettin my cars issue diagnosed and repaired. She was pleasant and efficient. More

by GHOGAN17
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Aug 25, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 24, 2024

Replaced headlight improperly wired. Cannot use high beam. Other lights activated. Must return for correction. Customer service team is excellent ….. not aware of issue when I left the More

by PSENKBEIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy …..
August 23, 2024

I left my car and key the day before my service. The next morning my car was ready when they said it would be. The service department was very pleasant to work with. More

by barbarahgarrett5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lady in service dept
Aug 25, 2024 -

Shottenkirk Hyundai responded

barbarah, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 23, 2024

I love bringing my car to this dealership. They always treat my car very well. I usually sit and wait for my services to be done and they do their best to not keep me waiting forever. While More

by HNPHOTO559
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe her name is Amy in the service department. She's great!
Aug 25, 2024 -

Shottenkirk Hyundai responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai!

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