Shottenkirk Hyundai - Service Center

Courteous quick service waiting for the car was in a nice lounge with water and snacks available as wanted. lounge with water and snacks available as wanted. More

They do not reach out when parts come in and if they do, they only do it once, sometimes don’t even leave a voicemail. You make apppointments but they are just suggestions. Like if you make a 10am appointme they only do it once, sometimes don’t even leave a voicemail. You make apppointments but they are just suggestions. Like if you make a 10am appointment, it doesn’t mean you are getting in at that time, they just commit you to bring your car in at that time and then don’t get to your care until 1pm (they won’t tell you when you will be served tho) Amy will give you no expectation and say she doesn’t know how long it will take so then you are stuck with just either sitting by there or having to find transportation. You will most likely have to just know that your car is not free all day no matter how early you “make an appointment”. They also really don’t listen to you sometimes. I have said this thing is wrong with my car the last 3 times I have come in and it is never addressed or even remembered by them. On almost every time I have been in I have noticed an issue with the final total and had to say son and if I didn’t they would have just let the incorrect total go. I have seen no issue with any work they have done on the car afterwards tho, which is good More

Amy was awesome. Was able to provide me with discounts on the multiple services I had performed on my vehicle. Unfortunately, the man who was there when I came to che Was able to provide me with discounts on the multiple services I had performed on my vehicle. Unfortunately, the man who was there when I came to check out was unable to work out the discounts. Luckily, Amy was still in the building. Your computer system was very slow according to Amy which also held up the process. More

Very good service Please take the next steps to ensure your 15 words are read and not forgotten your 15 words are read and not forgotten More

The part in my new vehicle which I wasn’t going to buy unless they fixed has been ordered months ago and still not replaced. I feel lied too! unless they fixed has been ordered months ago and still not replaced. I feel lied too! More

Was over promised by sales which didn’t provided the service on my first maintenance visit service on my first maintenance visit More

Amy is very knowledgeable, always smiling and awesome! I recommend all me frieds to her. I recommend all me frieds to her. More

exceeded my expectations, professionalism and quickness of the engine replacement was outstanding.Hats off to the service group of the engine replacement was outstanding.Hats off to the service group More

Amy offered great customer service, wished the dealership a a bit closer to our home! a a bit closer to our home! More

The people that are handling things in the back and upfront, let’s not forget the service personnel. All these people are very friendly and professional. We keep coming back because of the people and t upfront, let’s not forget the service personnel. All these people are very friendly and professional. We keep coming back because of the people and the way they treat us. GREAT JOB !!! More