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Shottenkirk Hyundai - Service Center
Canton, GA
550 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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550 Reviews of Shottenkirk Hyundai - Service Center
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Verified Customer
October 01, 2023
Michael Wilcox is an excellent service department representative. He is polite, knowledgeable and respectful. We were very happy with his customer service. representative. He is polite, knowledgeable and respectful. We were very happy with his customer service. More
by DRLAROSA2478
September 29, 2023
Great service! Professional and quickly done. Checked on items I asked them to as well Professional and quickly done. Checked on items I asked them to as well More
by danielle.leigh.tidwell
September 27, 2023
Bought a brand new 2024 Santa Cruz, brought it home and had it for a week when one night it rained. Woke up the next morning with the front passenger floorboard soaking wet. I immediately returned it to t had it for a week when one night it rained. Woke up the next morning with the front passenger floorboard soaking wet. I immediately returned it to the dealership. According to their platinum mechanic, one of the drain hoses coming from the sunroof has a clip going down the frame that was not properly installed by the factory. According to the sales manager, this is not the first Santa Cruz that has had this factory issue. My experience with the management team was very poor. General manager Tim seems to always be in a meeting when you call or come by. My first conversation with general manager Tim was that initially he was preoccupied and really was not interested in hearing what I had to say. The sales manager’s attitude basically has been, oh well, things happen. The management team doesn’t feel that all the water coming in through the frame behind the glove box and onto the floor will have any affect on any wiring or components. General manager Tim said he would contact Hyundai about replacing the carpets since obviously that much water will probably cause mold and mildew issues. It’s been two weeks and have not gotten a response back. The only bright spot in dealing with this dealership was the initial salesman, Jacob. Jacob did an outstanding job and is an outstanding salesman. He is very attentive and easy to work with kudos to Jacob in sales. More
by TPT2792
September 21, 2023
One of the easiest car buying experiences I’ve ever had. Alan was such a pleasure to work with and went above and beyond to help us get the car we had our heart set on. It’s very apparent that he works to s Alan was such a pleasure to work with and went above and beyond to help us get the car we had our heart set on. It’s very apparent that he works to serve thr customer, not the corporation. I would 100% bring my business back here the next time I’m in the market for a car! More
by SUMMERK
Employees Worked With
Alan Wilson
