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Shottenkirk Hyundai - Service Center

Canton, GA

4.4
547 Reviews

547 Reviews of Shottenkirk Hyundai - Service Center

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November 10, 2023

The dealership was great. I had a small rear wiper installed. I thought the replacement charge was extra high. I was charged 44 dollars for the non blade. I won't make that mi More

by GOBUCSBRAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Shook
Nov 13, 2023 -

Shottenkirk Hyundai responded

GOBUCSBRAD, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 10, 2023

Great experience ! Great communication. Amy kept me updated. My car was left in great hands. It’s running so smoothly. More

by msuezette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Shook
Nov 13, 2023 -

Shottenkirk Hyundai responded

msuezette, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai in the future!

November 09, 2023

It was easy to schedule my appointment on the app and Amy was even able to fit me in before my appointment time. More

by jenniferfisher0805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Shook
Nov 10, 2023 -

Shottenkirk Hyundai responded

jenniferfisher0805, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai!

November 01, 2023

Scott helped us a lot. New Palisade Calligraphy with a blown tire that needed replacement More

by jstone6234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Nov 02, 2023 -

Shottenkirk Hyundai responded

jstone6234, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 30, 2023

The Service Department is second to none. Very professional and efficient, and the customer service is always excellent. More

by STEVENLDIXON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 31, 2023 -

Shottenkirk Hyundai responded

STEVENLDIXON, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 30, 2023

I loved this dealership! Michael Wilcox took great care of my car and I very well! Even though my car was in the shop for over a month the communication throughout the entire More

by Liana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilcox Jr
Oct 31, 2023 -

Shottenkirk Hyundai responded

Liana, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 23, 2023

I always have a great experience at Shottenkirk Hyundai in Canton. Amy Shook is great! More

by JESSNADEAU8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Shook
Oct 24, 2023 -

Shottenkirk Hyundai responded

JESSNADEAU8, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai in the future!

October 21, 2023

Mike was quick and efficient. He explained what was going to be done for my service and then when it was finished he went through the service to insure I understood what was done. More

by whuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilcox Jr
Oct 23, 2023 -

Shottenkirk Hyundai responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 19, 2023

Excellent service from initial contact with service representative to completion of maintenance. Very accommodating waiting area. More

by dec041968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept
Oct 20, 2023 -

Shottenkirk Hyundai responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 18, 2023

Horrible, when I called to inquire about whether they could fix the specific issue with my hyundai car, they said yes and asked me to have my car towed to them. Once I did though, they refused to even to More

by Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I was told owner made this decision
Oct 19, 2023 -

Shottenkirk Hyundai responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your last visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact me, Tim Huynh on my cell phone at (706) - 503-1068 so I can further assist you.

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