Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Shottenkirk Hyundai - Service Center

Canton, GA

4.4
547 Reviews

547 Reviews of Shottenkirk Hyundai - Service Center

Sort by
December 11, 2023

Super excellent service team. Glee, the service advisor went out of her way to make sure I was able to get a shuttle which really made the experience very pleasant. More

by nickj64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glee
Report | Print
Dec 12, 2023 -

Shottenkirk Hyundai responded

nick, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 09, 2023

Alex Pinkney was wonderful to work with. Adam also was very helpful with an unexpected issue we encountered with the vehicle and worked to resolve it. More

by HERR.PAULA
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Pinkney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2023 -

Shottenkirk Hyundai responded

HERR.PAULA, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai in the future!

December 09, 2023

I appreciated that Michael Wilcox in the service department ensured that the cabin filter didn’t need replacing, which saved me an unnecessary expense. That’s customer service! I also appreciated th More

by lesley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wilcox
Report | Print
Dec 10, 2023 -

Shottenkirk Hyundai responded

lesley, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 09, 2023

Quick check in. Comfortable waiting area with drinks and snacks. Phone charger available. Took 1 hour 45 minutes for my service (oil change, tire rotation,etc). More

by SMTAYLO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Pinkney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2023 -

Shottenkirk Hyundai responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 03, 2023

At first I was disappointed in the service but it appears they are trying to improve during my last visit. Their location is perfect. They were very helpful. More

by GAYLEK.STERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Shook, Mike Wilcox Jr
Report | Print
Dec 04, 2023 -

Shottenkirk Hyundai responded

GAYLEK.STERN, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai in the future!

December 03, 2023

The part was incorrect. We had to drive back out the next day, but Shottenkirk made it all good More

by paulzecchino
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilcox
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Shook, Mike Wilcox Jr
Report | Print
Dec 04, 2023 -

Shottenkirk Hyundai responded

paulzecchino, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai in the future!

December 02, 2023

Glee and the team was excellent and hellped a lot with filter of engine. Thanks More

by william.carswell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glee
Report | Print
Dec 04, 2023 -

Shottenkirk Hyundai responded

william.carswell, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 01, 2023

Friendly and nice. Was greeted when walked I. The door, offered the waiting area. Great experience. More

by Satisfied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Dec 04, 2023 -

Shottenkirk Hyundai responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai in the future!

November 29, 2023

Prompt efficient pleasant clean . I was very pleased with the service and timeliness. The service advisors were professional and friendly More

by LORISCHWARTZ10
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Nov 30, 2023 -

Shottenkirk Hyundai responded

LORISCHWARTZ, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai!

November 28, 2023

Oil change and tire rotation Over 2 hours Tires read 30 ibs no air added Car was not washed. More

by DAVE.LICOGE
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Shook
Report | Print
Nov 29, 2023 -

Shottenkirk Hyundai responded

DAVE.LICOGE, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai

1
...
33
34
35
...
55