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Shottenkirk Hyundai - Service Center
Canton, GA
550 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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550 Reviews of Shottenkirk Hyundai - Service Center
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January 09, 2024
The service was great the people were extremely helpful I will definitely be coming back will definitely be coming back More
by SEWELLBRENTON17
Verified Customer
January 09, 2024
It was waste of my time all day spending at the service department and when I drove my car back home, it was all the same. They need more professional technicians that know how to fix the customers problem department and when I drove my car back home, it was all the same. They need more professional technicians that know how to fix the customers problem. More
by gadeli
Employees Worked With
Amy Shook
January 09, 2024
Recently purchased car from them and overall experience was great. Brandon my sales rep was amazing and super friendly. Amy in the service center was a sweetheart. Definitely made me feel like family. was great. Brandon my sales rep was amazing and super friendly. Amy in the service center was a sweetheart. Definitely made me feel like family. More
by GRANT_P_GRIMES
Employees Worked With
Brandon Perry
January 07, 2024
The service was excellent, but it took too long to do an oil change and rotate the tires. 1 1/2 hours. It was as though they only had one mechanic doing the work. oil change and rotate the tires. 1 1/2 hours. It was as though they only had one mechanic doing the work. More
by SGMFLEIST
Employees Worked With
Amy Shook
January 07, 2024
My contact, Amy for the recall on my 2007 Santa Fe was absolutely wonderful! She kept me informed and ensured that I had a rental car until my car was ready! Thank you!! Candy Jansen absolutely wonderful! She kept me informed and ensured that I had a rental car until my car was ready! Thank you!! Candy Jansen More
by candy_jansen
Employees Worked With
Amy Shook
January 06, 2024
Said they couldn't rotate tires because lug nuts were put on too tight from last hyundai dealer. Our discolored yellow headrests (a known issue with the palisade) was, according to them, a two tone co put on too tight from last hyundai dealer. Our discolored yellow headrests (a known issue with the palisade) was, according to them, a two tone color scheme hyundai offers. They said Rattle in back roof was due to last hyundair dealer replacing front sunroof and we need to go back to them. We were excited to have a closer dealer in Canton. Unfortunately Schottenkirk just doesn't know how to run a service department (we had multiple issues with their Chrysler service center as well). I recommend everyone else go to Hyundai in Kennesaw. There is a reason they are backed up for weeks and this dealer gets you right in. More
by deanolds
Employees Worked With
Amy Shook
January 05, 2024
I called to make an appointment on Tuesday December 27th for new tires, alignment and an oil change. The call center lady took all of that information and proceeded to ask if I wanted my tires rotated... I for new tires, alignment and an oil change. The call center lady took all of that information and proceeded to ask if I wanted my tires rotated... I am not the professional here, but It seems odd and unnecessary to rotate new tires? So I said no. My appointment was booked for Saturday, December 30th. I show up and the dealership informs me that they do not have tires for my car and asked if I ordered some. I said no? How do you accept an appointment and not check to see if you have the inventory to fulfill the appointment? Super frustrating. Then, I ordered tires, setup a new appointment and things went great from there. However, they wasted my time due to lack of training and organization. I will not be back, but the service I received at appointment 2 was good enough. More
by cphillips2022
Employees Worked With
None listed. I was in the service department
