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Shottenkirk Hyundai - Service Center

Canton, GA

4.4
550 Reviews

550 Reviews of Shottenkirk Hyundai - Service Center

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January 25, 2024

Amy Shook was incredibly helpful and knowledgeable. She was very friendly as well. I had several questions and she was able to answer them all. Kudos to her and the service team! More

by MICAH.LEWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Weaver, Amy Shook
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Jan 28, 2024 -

Shottenkirk Hyundai responded

MICAH, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 25, 2024

The service is very efficient and I appreciate the information and updates Amy gave me as I was waiting for my car. Also feel like the chairs in the waiting room here are super comfortable. More

by matt.lawley85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Shook
Report | Print
Jan 28, 2024 -

Shottenkirk Hyundai responded

matt, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai!

January 25, 2024

They were great and fast. There was no waiting upon my arrival. Great service personnel. More

by rolltide016868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Shook
Report | Print
Jan 28, 2024 -

Shottenkirk Hyundai responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai!

January 23, 2024

Needed to have car serviced without appt and dealer was able to accommodate me with no wait More

by Bob323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jan 24, 2024 -

Shottenkirk Hyundai responded

Bob, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 23, 2024

Under promise and over deliver. Drove off with a patched tire full of nitrogen. Thanks! More

by AROTHEJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Shook
Report | Print
Jan 24, 2024 -

Shottenkirk Hyundai responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai!

January 22, 2024

unfortunately had to come back to the dealership for a software update that couldnt be completed when my car was in for service not even a month ago. Cost me over 50 dollars in ubers to get back and forth More

by jessethomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Shook
Report | Print
Jan 23, 2024 -

Shottenkirk Hyundai responded

jesse, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai

January 22, 2024

Service department is always helpful and easy to deal with. Amy Is a breath of fresh air. More

by fyredawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Shook
Report | Print
Jan 23, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 21, 2024

Communication on the status of my warranty repair was poor until I called the dealership GM. I was constantly told, "I don't know" rather than someone checking and giving any update. No customer wants More

by jane_martin23
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Huynh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Shook
Report | Print
January 20, 2024

Amy Shook is an amazing representative for Shottenkirk. She assisted us from the beginning of our engine problem to its final resolution with professionalism, kindness, and availability. We are so very p More

by TERICBALDWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Shook
Report | Print
Jan 28, 2024 -

Shottenkirk Hyundai responded

TERIC, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 20, 2024

I have been using Shottenkirk for service for two years. i have had the pleasure to acquaint myself with Amy Shook. She's an asset to the dealership.always courtious,professional.Great job Amy. More

by TOM.WHITFORD53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Shook
Report | Print
Jan 28, 2024 -

Shottenkirk Hyundai responded

TOM, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Jan 28, 2024 -

TOM.WHITFORD53 responded

No response need good service.

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