Shottenkirk Hyundai - Service Center

Amy did a great job of staying in touch with me and getting the car serviced in a timely manner. Very pleased with the overall experience. getting the car serviced in a timely manner. Very pleased with the overall experience. More

What started out as a difficult experience turned out to be a great example of service excellence. My first contact with the dealership for this service visit bounced around and the response I received was be a great example of service excellence. My first contact with the dealership for this service visit bounced around and the response I received was not professional. Tim (service manager) contacted me and assigned my concern to Amy who was absolutely outstanding! Amy "managed" my service experience, communicating with me every step of the way and ensured all issues were resolved prior to inviting me to pick up my vehicle. I understand "stuff" happens, and my measure of service excellence not that it happens, but what gets done about it, and Amy definitely delivered an excellent customer experience to me. You can bet I will ask for her from now on. Thank you Amy for making it right. More

Great service thanks to all the nice staff always happy to serve me and my family to serve me and my family More

Michael Wilcox makes going there the best i trust him and now i will not go anywhere else. He is professional and understanding and now i will not go anywhere else. He is professional and understanding More

Glee and Michael were amazing! They took great care of me. From greeting me at the drive in to walking me thru the process whiles servicing my car. Mike kept me educated about my w They took great care of me. From greeting me at the drive in to walking me thru the process whiles servicing my car. Mike kept me educated about my warranty. Just a exciting experience that every customer should experience! Thank you Shottenkirk Hyundai!!! More

Thank you to Michael Wilcox in service department, excellent customer service from making appointment until completion of work. Everyone in service very accommodating. The waiting facility very n excellent customer service from making appointment until completion of work. Everyone in service very accommodating. The waiting facility very nice. I will be a loyal customer. More

Amazing service. Got me in and out at a great time and remembered my complementary maintenance. Got me in and out at a great time and remembered my complementary maintenance. More

Amy Shook truly cares about customer service. She assists in every way possible from assisting with scheduling service when you can't schedule on line, to explaining issues you have with clarity She assists in every way possible from assisting with scheduling service when you can't schedule on line, to explaining issues you have with clarity and understanding. She is always pleasant to work with! More

This dealer always is very curtious and prompt. Very helpful and explains everything. Great to do business with Very helpful and explains everything. Great to do business with More