Shottenkirk Hyundai - Service Center

Very fast and courteous service by Mike Wilcox and Glee. Nice clean waiting area and honest people and fair price. Nice clean waiting area and honest people and fair price. More

Mike Wilcox made this service appointment a true example of exceptional customer service. A successful ending certified to me that Mike is a true ambassador for the Shottenkirk family. Please share this of exceptional customer service. A successful ending certified to me that Mike is a true ambassador for the Shottenkirk family. Please share this with Mike and the rest of the team. Ron Harris More

Very good experience. .. agreed to deal quickly and was not subjected to any high pressure tactics or surprise add ons at closing. They were friendly and above board .. agreed to deal quickly and was not subjected to any high pressure tactics or surprise add ons at closing. They were friendly and above board More

Great service, professional explanation and clean facilities. Amy was thorough and answered all my concerns facilities. Amy was thorough and answered all my concerns More

Everything went well and everyone was quit helpful. I wish I could think of a few more words. I wish I could think of a few more words. More

The staff was professional, helpful and willing to bend on things. The sales rep was knowledgeable and patient, and helped me decide which model and trim best met my needs. on things. The sales rep was knowledgeable and patient, and helped me decide which model and trim best met my needs. More

Decent experience, just a little too long for oil change and tire rotation. Excellent communication from service check in associate. and tire rotation. Excellent communication from service check in associate. More

Amy worked to ensure all of my upgrades were handled properly and got the vehicle finished before expected. properly and got the vehicle finished before expected. More

Took my 21 Sonata in for its 30,000 mile service on the 14th of March. I had noted in the previous week or so the battery was getting weak.(I did not mention this to them until I was checking out) After tw 14th of March. I had noted in the previous week or so the battery was getting weak.(I did not mention this to them until I was checking out) After two hours at the service center they said it was ready. The issue for the extended time was the battery was dead and they had to jump the vehicle off. They had good news and bad news!! The good news was the battery was still under warranty!! The bad news, the battery TESTED in the 60% range so they could not replace it under warranty?? (Keep in mind this battery will not start the car). So I have filed a complaint with Hyundai Motor Company about the issue while in the mean time I carry a jump box with me to start my car the majority of the time now, even though I have a battery that tested it was good enough for me to leave the service center and that the vehicle was outside running and not to shut it off until I got home. (Note: I drove it 40 miles home and when I arrived I shut it off and it would not restart). Epic fail Hyundai!! I bet if it was NOT under warranty they would have wanted me to purchase a battery from them!! I gave three stars only because everything upon until now for both vehicles we have purchased there had been wonderful. More