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Shottenkirk Hyundai - Service Center
Canton, GA
550 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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550 Reviews of Shottenkirk Hyundai - Service Center
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April 22, 2024
Long wait times on account of 2 technicians being out. Also realized that they no longer honor the protection plan we bought for the car 2 years ago that is still under warranty. Do NOT trust them when it Also realized that they no longer honor the protection plan we bought for the car 2 years ago that is still under warranty. Do NOT trust them when it comes to protection plans. More
by moulikpuja27
Verified CustomerEmployees Worked With
Glee Hobbs
April 22, 2024
***Beware*** Took my vehicle in for a battery replacement. The actual process of calling ahead to get a price quote, as well as having my vehicle brought back to have the battery replaced was pre replacement. The actual process of calling ahead to get a price quote, as well as having my vehicle brought back to have the battery replaced was pretty seamless. When I went to pay for the service, they informed me that they charge a 3% fee if I pay by credit card. They are passing along the 3% "merchant fee" to their customers. This is their right, but it's also my right to advertise this business practice to everyone so that consumers can make educated decisions on where to take their business. After writing a Google Review making people aware of it, Tim Huynh replied and asked me to call him because he wanted to "make things right" (you can go read the Google Review if you like). I don't know why he asked me to call him, because when I called him, all he could keep saying was that they charge a 3% fee. Yeah,.. I know. More
by retownes
Employees Worked With
April 21, 2024
I made an appt for recall work. I went and you didn’t have the pieces. Even though I made sure to ask if you did when I made the appointment. I was told that you had the pieces f I went and you didn’t have the pieces. Even though I made sure to ask if you did when I made the appointment. I was told that you had the pieces for the recall. So you completely wasted my time. More
by gpguerrero2003
Employees Worked With
Service
April 21, 2024
These guys are amazing, however when I came back from my last visit my steering wheel was shaking during my return even though I asked them do the rotation and balance which I belived that was done.Somethin last visit my steering wheel was shaking during my return even though I asked them do the rotation and balance which I belived that was done.Something went wrong! I will call them back. More
by YAVKURTUSA
Employees Worked With
April 20, 2024
Had a great experience at Shottenkirk Hyundai. My service advisor, Amy, was courteous and gave me a number if I had any questions while my car was getting fixed. My service advisor, Amy, was courteous and gave me a number if I had any questions while my car was getting fixed. More
by bhohn105
Employees Worked With
Amy
April 15, 2024
I live three miles from a different Hyundai dealership, but my experiences with them have been bad. I will gladly drive 15 miles to Shottenkirk Hyundai to get my car serviced. Service is always fast, hones but my experiences with them have been bad. I will gladly drive 15 miles to Shottenkirk Hyundai to get my car serviced. Service is always fast, honest, and courteous. Will return for all my service needs. More
by anon2415
Employees Worked With
Michael - Service Advisor
