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Shottenkirk Hyundai - Service Center

Canton, GA

4.4
551 Reviews

551 Reviews of Shottenkirk Hyundai - Service Center

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October 28, 2024

Imagine they were busy but took a little over two hours to complete the basic service. The service person did apologize for the wait but not sure if that is the routine time. Next time will try to get fir More

by GWEBSTER889
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 29, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai

October 27, 2024

Waited for 4 1/2 hr for nothing Like car but hate no service Would not buy car again, due to this experience Service for blue link is no service at all More

by INKNOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No service
October 27, 2024

The only real issue was a 2 hour wait for the oil change. The personnel were professional and friendly. You've got some good folks working there. More

by CRMCCOMB75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot recall
Oct 28, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai

October 24, 2024

The service took too long and due to that fact, I did not get my car serviced that same day even though I had an 8 am appointment. More

by JALAHJARVIS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
n/a
October 24, 2024

Didn’t have an appointment for my vehicle but was still able to fit me in! More

by brulehi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department - Michael Wilcox
Oct 24, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 24, 2024

Mandy was fantastic in how well she communicated with me in scheduling my appointment, uploading my previous Ed Voyles Hyundai and TiresPlus invoices for previous brake work over the last 18 months. She arr More

by mitchell4350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandy (Service Dept)
Oct 25, 2024 -

Shottenkirk Hyundai responded

Mitchell, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 21, 2024

Friendly scheduler. I was able to book appointment with ease. Comfortable wait and fast service for my 54,000 check. Very professional check out and she searched coupons More

by saughey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The gal who checked me out was super!
Oct 21, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 21, 2024

When I arrived to service center, wasn’t sure if I wait for someone to come out or I go in, other dealers always greeted me but this one did not, no one was present so I got out and asked someone to help, More

by PARK.JAY98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Diskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan was my sale rep who helped me sold this car.
Oct 21, 2024 -

Shottenkirk Hyundai responded

JAY, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai in the future!

October 21, 2024

Excellent service. Very quick, very helpful. Had an engine go out, covered under manufacture warranty, they were able to get it handled in a week. More

by tcrawley44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Oct 22, 2024 -

Shottenkirk Hyundai responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai!

October 19, 2024

Mandi is great! Very helpful. Our car was completed sooner than we expected. We appreciated that. More

by HARVESTMOON104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandi
Oct 21, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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