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Shottenkirk Hyundai - Service Center

Canton, GA

4.4
552 Reviews

552 Reviews of Shottenkirk Hyundai - Service Center

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November 08, 2024

Very friendly and easy to work with. Great hours to work with my schedule. I will definitely use them again for my service. More

by KNITTINGQUEEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 11, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 07, 2024

Great customer service always, very professional & extremely courteous. Rep answers all questions & thoroughly explains/addresses all concerns. More

by zwallet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wilcox in Service Dept
Nov 07, 2024 -

Shottenkirk Hyundai responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai!

November 02, 2024

Waited 6 days for appointment and when I got there at the date and time was told it would be at least 3 business days before they could even look at it. More

by CEOUELLETTE2000
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
November 02, 2024

It was a very good experience they where very kind and listened to all my concerns and needs excellent support thanks to Mike my advisor he was great More

by RICHARDSNOWDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike the service representative was excellent
Nov 04, 2024 -

Shottenkirk Hyundai responded

RICHARD, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 02, 2024

Good friendly service easy to work with all sales people extremely helpful especially sales manager very clean facility would highly recommend More

by HOTRODSDAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvia Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Shottenkirk Hyundai responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai!

October 30, 2024

The service staff were very kind and helpful. They allowed me to bring my very old dog inside with me. It was unfortunate that they couldn’t access my Genesis service agreement or wash my car o More

by NANNETTEM17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 31, 2024 -

Shottenkirk Hyundai responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai!

October 29, 2024

These people are terrific. Friendly and respectful Thank you for making us part of the family. More

by georgec12118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Buckner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Blanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Hyundai!

October 28, 2024

Imagine they were busy but took a little over two hours to complete the basic service. The service person did apologize for the wait but not sure if that is the routine time. Next time will try to get fir More

by GWEBSTER889
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 29, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai

October 27, 2024

Waited for 4 1/2 hr for nothing Like car but hate no service Would not buy car again, due to this experience Service for blue link is no service at all More

by INKNOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No service
October 27, 2024

The only real issue was a 2 hour wait for the oil change. The personnel were professional and friendly. You've got some good folks working there. More

by CRMCCOMB75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot recall
Oct 28, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai

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