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Shottenkirk Hyundai - Service Center

Canton, GA

4.4
550 Reviews

550 Reviews of Shottenkirk Hyundai - Service Center

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May 18, 2024

Service was great! We were not pleased with the 3% service fee to use a credit card. If we were told when we made the appointment for tires, we would have prepared an a More

by STALLEN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
May 20, 2024 -

Shottenkirk Hyundai responded

STALLEN, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai

May 18, 2024

Amy was Awesome. Service department seams to get it done right the first time each time. If I knew how good this service department was, I would have also bought the More

by BIGFRANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy in Service
May 20, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 16, 2024

Good experience and they had the correct recall part. Service manager was friendly and informative. More

by tommyholbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in the Service department
May 17, 2024 -

Shottenkirk Hyundai responded

tommy, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 16, 2024

Great experience with the service department and Tim the GM. Amy Shook was terrific to work with! More

by SALZMUSIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Huynh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 14, 2024

I had issue with paint protection. They re-did paint protection and complete detailing of the car. More

by Pranay Gupta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Shottenkirk Hyundai responded

Pranay, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 14, 2024

The salesman made the process very easy. Very nice people over at Shottenkirk. I would absolutely buy a car from them again! Very pleasant experience! More

by NICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Huynh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Pinkney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Payton
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Shottenkirk Hyundai responded

NICK, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai!

May 14, 2024

Clean, comfortable place to wait; Amy Shook was pleasant and right on top of things. However, I was a little disappointed in the amount of time it took to get my service and patching a tire completed. Alm More

by candkmckissick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
amy shook
May 15, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai

May 13, 2024

Amy Shook is the reason my family and I choose Shottenkirk Hyundai. Amy goes above and beyond each time we come in. She makes relationships with her frequent guests and truly cares about all who w More

by LAYNEJOHNSON22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Shook
May 14, 2024 -

Shottenkirk Hyundai responded

LAYNE, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai!

May 12, 2024

Amy was great. She really worked with the insurance company and us to get the Palesade back in working order and back to us as quickly as possible. We are very impr More

by jhlv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy in the service department
May 13, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 12, 2024

Great customer service by Michael and the mechanic team. Fast and precise at a descent price More

by greg.mcalvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
May 13, 2024 -

Shottenkirk Hyundai responded

greg, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai!

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