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Shottenkirk Hyundai - Service Center

Canton, GA

4.4
547 Reviews

547 Reviews of Shottenkirk Hyundai - Service Center

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May 24, 2024

Great, except for the fact they are passing credit card fees onto the customer. My service was good. This is no fault of the service people but I do feel if they want to keep their business they need to More

by SHARONHAYCOOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 28, 2024 -

Shottenkirk Hyundai responded

SHARON, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai

May 23, 2024

Paperwork took way too long. If you make appointments don’t think it should take 2 hours for oil change and tire rotation. Ask about my keys and guy couldn’t find them. Finally g More

by carla.almond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
May 22, 2024

Awesome service great Communication and delivered my vehicle in a timely manner I highly recommend this dealership. More

by DIFVIDEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wilcox
Report | Print
May 23, 2024 -

Shottenkirk Hyundai responded

Hi thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 22, 2024

Clean and neat, service personnel were very attentive and expressed a true concern for my situation. More

by fdforsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall his name
Report | Print
May 23, 2024 -

Shottenkirk Hyundai responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at {{business_name}}Shottenkirk Hyundai in the future!

May 19, 2024

The service team did a great job on the oil change for my 2018 Hyundai Tucson. Will definitely be bringing my vehicle there for any work that needs to be done. More

by angelamariemeyer73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Huynh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Pinkney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Payton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ammar Saleem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Denovellis, Jacob Weaver, Henry Pierre
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May 20, 2024 -

Shottenkirk Hyundai responded

angela, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 19, 2024

Diagnosis was timely and well explained. Repair also was quicker than expected! Staff was friendly whether in person or on the phone. More

by bookerm212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repair shop
Report | Print
May 20, 2024 -

Shottenkirk Hyundai responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyunda!

May 19, 2024

Amy is the best Service Center person I have ever worked with. She is the only reason I come back here. More

by BHOLMES9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Shook
Report | Print
May 20, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 18, 2024

Service was great! We were not pleased with the 3% service fee to use a credit card. If we were told when we made the appointment for tires, we would have prepared an a More

by STALLEN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
May 20, 2024 -

Shottenkirk Hyundai responded

STALLEN, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai

May 18, 2024

Amy was Awesome. Service department seams to get it done right the first time each time. If I knew how good this service department was, I would have also bought the More

by BIGFRANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy in Service
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May 20, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 16, 2024

Good experience and they had the correct recall part. Service manager was friendly and informative. More

by tommyholbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in the Service department
Report | Print
May 17, 2024 -

Shottenkirk Hyundai responded

tommy, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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