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Shottenkirk Hyundai - Service Center

Canton, GA

4.4
547 Reviews

547 Reviews of Shottenkirk Hyundai - Service Center

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June 13, 2024

Quick, easy check in. Ready on time. Friendly service advisor. Ran through some additional programming. More

by 123GOJEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jun 14, 2024 -

Shottenkirk Hyundai responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai in the future!

June 11, 2024

3 hours for an oil change, not even close to acceptable, unlikely I'll be back despite "maintenance included". I'll pay someone else to do it in 15 minutes More

by tbowden92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Agent was polite and apologetic
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June 11, 2024

Very slow service. 2 1/2 to 3 hours for an oil change and this was our fourth one on the new car we bought. Everything seems to be done right and the folks are friend More

by BILLGROVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know who they were.
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June 11, 2024

The wait is ridiculously long. I had an appointment and after working all day I was told I would have to wait 2.5 hours for my car to be done. What is the point of making appointme More

by michelle72rn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hi didn’t work with any of these
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June 08, 2024

Bought a new vehicle and Tiyon walked me through a smooth process. She was very helpful and thorough! More

by Qmoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Huynh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiyon
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Jun 12, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai!

June 07, 2024

Came in for my 15k check up. Making my appointment was super easy and Amy was great with communication. More

by jenniferfisher0805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Shook
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Jun 12, 2024 -

Shottenkirk Hyundai responded

jennifer, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 05, 2024

Service was good just wish it didn’t take 2 1/2 hrs for oil change & tire rotation. More

by shuartm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Jun 06, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyunda

June 03, 2024

They had a $40 off coupon for the amount I spent! Should of got $40 off More

by jstone6234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jun 05, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai

June 03, 2024

I found the Maintenance Dept very helpful and speedy. the waiting room was inviting and comfortable. More

by BARBARA.91324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female in maintenance department
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Jun 05, 2024 -

Shottenkirk Hyundai responded

BARBARA, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Hyundai!

June 03, 2024

My experience with the service department on Friday, May 31st was most pleasant. Micheal Wilcox, the service manager went out of his way in assisting me with my door dent. Micheal has excellent customer s More

by RICHARDFLAROSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Wilcox Jr.
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Jun 05, 2024 -

Shottenkirk Hyundai responded

RICHARD, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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