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Shottenkirk Hyundai - Service Center
Canton, GA
547 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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547 Reviews of Shottenkirk Hyundai - Service Center
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June 19, 2024
The service representative was extremely helpful and kept us informed as the service progress. I was a little disappointed that it took 1 hour 40 minutes to perform the basic first service. us informed as the service progress. I was a little disappointed that it took 1 hour 40 minutes to perform the basic first service. More
by DVD.FULLER
Verified CustomerEmployees Worked With
David in service
June 18, 2024
Getting my vehicle serviced here is always a pleasure. The staff is friendly and helpful, and the service is always completed quickly but thoroughly. There are 2 other dealerships closer to my house, but The staff is friendly and helpful, and the service is always completed quickly but thoroughly. There are 2 other dealerships closer to my house, but I’m happy to drive the extra distance for top notch service. More
by lynne.watters
Employees Worked With
Amy Shook
June 14, 2024
The service was courteous and kept constant contact with me throughout the time to let me know how much longer it would be. I was very pleased with the service department and with the time it took them to w me throughout the time to let me know how much longer it would be. I was very pleased with the service department and with the time it took them to work on my car. More
by MIMINPOP57
Employees Worked With
Service Dept.
June 14, 2024
Everyone is always friendly, very knowledgeable and whoever is doing the paperwork for the service explains everything very well. David was excellent this time, and was able to answer all my questions, whoever is doing the paperwork for the service explains everything very well. David was excellent this time, and was able to answer all my questions, or find the answer for me. More
by WOLFEMOONRISING
Employees Worked With
DAVID in the Service Department
June 14, 2024
Scheduled service with a 7 am appointment. I dropped the car off the night before. The technician told me the service would take about two hours. I called on the day of service at 12 pm. The t I dropped the car off the night before. The technician told me the service would take about two hours. I called on the day of service at 12 pm. The technician told me the car would be ready at 2 pm. I asked if there was a problem because I expected the job to be done. The technician then admitted that they were just starting the job. I asked why the work did not begin at 7 am. I was told that they had a lot of cars come in for service that morning. The technician then admitted that the 7 am appointment only was a place holder not a real appointment. I responded by asking why have appointment times if they did not honor the appointment. No answer. I told the technician that I had plans for the day and that is why I scheduled an appointment so that I would know when the job should be completed. I asked why they did not at least call me and let me know it would be later in the day. No answer. They did complete the job but I would not recommend this dealership for service or sales. I also told them that I would not refer friends and family. On a positive note, they did give me a $50 gift card for my trouble. Thus the 2 star review. More
by Alan
Employees Worked With
Service
